Detail-oriented Compliance Manager offering 4 years of expertise in risk management, policy development and strategic planning for multi-state organizations. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
5
5
years of professional experience
Work History
Compliance Manager
Friendship Public Charter School, FPCS
02.2024 - Current
Served as head of the Compliance Team, overseeing 6 Licensed Child Development facilities.
Managed financial and budgetary compliance for a 1.5 million annual revenue stream, including monthly financial projections, invoice error reports, and a 22% reduction in delinquent accounts for Q3
Audited documents, files, and health records for 473 enrolled students and 78 employed staff
Reduced risk exposure for the company by identifying and addressing areas of noncompliance through rigorous systems testing
Streamlined compliance processes by implementing efficient monitoring systems and tools, conducting unannounced site visits to further mitigate infraction risk.
Developed and delivered comprehensive training programs to inform new and current employees about compliance issues.
Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
Monitored emerging trends in regulatory requirements, anticipating potential impacts on the organization's operations.
Supported implementation of new regulations within the organization by developing strategic plans and action items for each department.
Compliance Manager, Prevention of Sexual Abuse
Lutheran Social Services National Capital Area
10.2022 - 01.2024
Supervised implementation and ongoing compliance of the Interim Final Rule on Unaccompanied Children's Sexual Abuse and Sexual Harassment standards, translating federal policy into practical programatic operationalization
Monitored and reported on implementation of Office of Refugee Resettlement and VA State policy and procedure updates, as well as any program recommendations, corrective action plans, and program development plans
Served on the Leadership Team, ensuring timely and trauma-informed response to allegations of sexual harassment, abuse, and other program-level incidents
Designed culturally and age-appropriate educational resources for the prevention and reporting of child sexual abuse and exploitation, including pamphlets, presentations, and access to community services
Successfully assumed role of Acting Director during leadership absences, effectively maintaining continuity and ensuring seamless operations
Supervised annual and quarterly audits by external stakeholders, increasing program compliance by 42%
Recognized for consistently delivering outstanding results, consistently achieving top performance evaluations and commendations from supervisors
Served as inaugural Co-Chair of the Diversity, Equity, and Inclusion (DEI) committee, leading education and advocacy efforts for a 300+ person company
Selected by Executive Director of Children's Programs to assist CEO in management of special projects, including analysis of confidential document retention and emergency preparedness.
Program Manager
Nest Consulting
01.2021 - 06.2022
Coordinated delivery of 200+ 'Mates and Dates' programs across 21 independent high schools, operating as the key point of contact for Heads of Counseling and Health Departments
Supervised scheduling, training, and performance of 28 staff members which included cultural, disability, and religious sensitivity training
Planned, designed, and delivered professional development sessions to new and existing team members, including 20+ hours of training on disclosure management, interpersonal skills, sexual and dating violence statistics, and managing high-stress environments
Analyzed safety standards relating to program delivery, negotiating with stakeholders and successfully advocating for additional resources to be provided, protecting child welfare best-practice and ensuring lesson-specific learning outcomes were achieved
Audited a block of 200+ lessons set to be delivered, flagging the proposed delivery for possible safety standard violations, per child welfare best practice
Proposed specific steps to improve safety standards and student outcomes, leading to a 25% in time allotted for program delivery
Improved reporting capacity for student disclosures of abuse and other sensitive topics, creating additional data sets to include metrics such as 'Staff Safety' and 'Case Management'
Created individual case management plans with staff involved in disclosures, logging the incident and reporting any safety concerns to the School Counseling Department.
Program Facilitator
Nest Consulting
04.2019 - 06.2022
Facilitated over 1200 group discussions on topics relating to sexual violence with school students aged 13 to 18
Identified concerning statements, following established agency protocol to report student safety issues to School Counseling Departments
Collaborated with survivors of abuse in developing individual action plans, maintaining confidentiality while prioritizing the needs, wishes, and safety of the student
Selected as one of eight Special Needs Team members, facilitating in residential schools and schools of special character
Education
Diploma in Paramedic Sciences -
Auckland University of Technology
Auckland, New Zealand
05.2022
High School Diploma -
Gonzaga College High School
Washington, D.C.
05.2013
Skills
Preventative Planning
Risk Mitigation
Quality Assurance
Corporate Governance
Compliance Monitoring
Internal Audits
Volunteer Experience
Arlington Partnership for Children, Youth, and Families, Arlington, Virginia, Commissioner, 05/01/23, Current, Appointed by the Arlington County Board for a two-year term to provide subject matter expertise on child sexual violence prevention, detection, and response, Attended monthly meetings and retreats, collaborating in sub-committee and providing counsel to the County Board on matters related to family and youth well-being, including teen mental health, family violence, and LGTBQ+ rights
St. John Ambulance, Paihia, New Zealand, Volunteer Ambulance Officer, 06/01/18, 05/01/22, Recognized by the Bay of Islands Area Committee for volunteer services during the COVID-19 lockdown, which allowed the town's ambulance station to remain operational, Completed over 1000 shift hours operating at Intermediate Life Support (EMT) level, and over 500 hours operating at Advanced Life Support (Paramedic) level, Adapted treatment plans in time-sensitive environments based on changing patient conditions and reactions, Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical treatment and transportation
Friends of the Mount Vernon Trail, Arlington, Virginia, Volunteer, 06/01/23, Current, Worked four hours a month with a team of volunteers to clean up, improve, and beautify areas of the Mount Vernon trail, removing rubbish, trimming hazardous branches, and eliminating invasive species
Timeline
Compliance Manager
Friendship Public Charter School, FPCS
02.2024 - Current
Compliance Manager, Prevention of Sexual Abuse
Lutheran Social Services National Capital Area
10.2022 - 01.2024
Program Manager
Nest Consulting
01.2021 - 06.2022
Program Facilitator
Nest Consulting
04.2019 - 06.2022
Diploma in Paramedic Sciences -
Auckland University of Technology
High School Diploma -
Gonzaga College High School
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