Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DSP
Dynamic Life INC
05.2023 - 01.2024
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored progress and documented patient health and behavior status changes to keep care team updated.
Supervised daily activities and provided assistance to Child and coworkers
Assisted DHS with Hands on work During any incident that occurred.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Restaurant Waiter
Harpson Investments LLC
11.2015 - 06.2023
Answered customers' questions, recommended items, and recorded order information.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cultivated warm relationships with regular customers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Maintained and Trouble Shooted Restaurant POS
Occasionally oversaught and Balanced Accounts
Education
Bachelor of Science - Management Information Systems
Western Oregon University
Monmouth Oregon
2026
High School Diploma -
South Salem High School
Salem, OR
06.2018
Skills
Maintenance and Repair
Dependable and Responsible
Flexible and Adaptable
Teamwork and Collaboration
Customer Needs Assessment
Certification
CPR Certified
OLCC Certified
Timeline
DSP
Dynamic Life INC
05.2023 - 01.2024
Restaurant Waiter
Harpson Investments LLC
11.2015 - 06.2023
Bachelor of Science - Management Information Systems
Western Oregon University
High School Diploma -
South Salem High School
CPR Certified
OLCC Certified
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