Jackson Collins
Minneapolis,MN
Summary
I am a junior at the University of Minnesota Twin Cities, pursuing a major in Psychology with a minor in Communications, demonstrating strong interpersonal skills and a passion for teamwork. Recognized for effective communication and dedication to fostering collaborative environments. Seeking to leverage expertise in psychology and communication to contribute positively in a professional setting.
Overview
5
5
years of professional experience
Work History
Marketing Events Intern
Starkey
Eden Prairie, MN
05.2024 - 08.2024
- Conducted pre-event planning meetings with internal staff members to review goals, objectives, budgets and timeline expectations.
- Collaborated with other departments to ensure smooth execution of events from start to finish.
- Provided customer service support during events by responding to inquiries from guests or vendors.
Sales Associate
Target
Otsego, MN
05.2023 - 03.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Sandwich Artist
SUBWAY®Restaurants
Albertville, MN
05.2021 - 08.2022
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Communicated with customer to provide menu offering details and assist with decision-making.
Sales Associate
Old Navy
Albertville, MN
09.2020 - 05.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Food Expeditor
Maynards
Rogers, MN
07.2019 - 03.2020
- Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
- Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed, and improved service processes and eliminated obstacles.
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
Education
High School Diploma -
St. Michael-Albertville Senior High School
Saint Michael, MN05-2022
Skills
- Product Sales
- Customer Needs Assessment
- Sales Development
- Written and oral communication skills
- Guest Relations
- Strong verbal communication
Affiliations
Social Chair, [Tau Kappa Epsilon]
[January, 2024-January 2025]
- Organized and managed internal events and collaborative events with other campus organizations, fostering community engagement.
- Planned and executed the fraternity's annual formal, coordinating with a resort to manage payments, venue logistics, and services.
- Oversaw event budgets, vendor communication, and scheduling to ensure successful and well-organized experiences.
Timeline
Marketing Events Intern
Starkey
05.2024 - 08.2024
Sales Associate
Target
05.2023 - 03.2024
Sandwich Artist
SUBWAY®Restaurants
05.2021 - 08.2022
Sales Associate
Old Navy
09.2020 - 05.2021
Food Expeditor
Maynards
07.2019 - 03.2020
High School Diploma -
St. Michael-Albertville Senior High School
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