Jackson Corley
Greenville,AL
Summary
Seasoned Network Support Engineer with background in troubleshooting, diagnosing and resolving network system issues. Strong knowledge of networking protocols and infrastructure design principles. Demonstrated ability to implement network security measures, enhance systems performance, and train team members on new technologies. Proven record of improving system uptime and efficiency, ensuring seamless business operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Support Engineer
Blue Plains Technology
Wetumpka, AL
06.2024 - Current
- Installed and configured new hardware and software components related to networking issues.
- Collaborated with other departments within the organization when needed on projects involving networking infrastructure.
- Coordinated with vendors and suppliers regarding any necessary repairs or replacements related to networking equipment.
- Deployed wireless networks at various locations across the organization's premises.
- Identified, diagnosed, and resolved network problems.
- Monitored the performance of the network to ensure optimal levels of service.
IT Technician
Master Tech Solutions
Greenville, AL
11.2022 - 03.2023
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
- Monitored system performance and implemented preventive maintenance procedures.
- Assisted with the deployment of new applications and updates to existing applications.
- Implemented security measures such as firewall configuration and virus protection software installation and updates.
- Resolved hardware issues including replacing parts as necessary.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Deployed operating systems.
- Configured routers, switches and wireless access points for LANs and WANs.
Education
Advanced Honors Track
Fort Dale Academy
Greenville05-2025
Geology, and Global Politics
Auburn University
Auburn, ALArt Appreciation, Speech, History, Fiber Optics
LBW
GreenvilleSkills
- Hardware testing
- Network infrastructure
- Security threat mitigation
- Access issue resolution
- Testing protocols
- Technical log analysis
- Network monitoring
- Troubleshooting methods
- Network configuration
- Architecture design
- Ticket management
- Network Security
- Project Management
- Hardware Installation
- TCP/IP protocol
- Install software
- Network support
- Network design
- System Upgrades
- Network diagnostics
- Problem-solving aptitude
- Computer Programming
- Hardware replacement
- Server maintenance
- VPN configurations
- VoIP Systems
Affiliations
- I am an avid reader.
- I am an artist.
- I play guitar (electric, and acoustic).
- I am blacksmith.
Languages
Spanish
Limited
Accomplishments
- I have been awarded with good citizenship twice.
Certification
Fiber Optic Training Certificate
References
References available upon request.
Timeline
Network Support Engineer
Blue Plains Technology
06.2024 - Current
IT Technician
Master Tech Solutions
11.2022 - 03.2023
Advanced Honors Track
Fort Dale Academy
Geology, and Global Politics
Auburn University
Art Appreciation, Speech, History, Fiber Optics
LBW