Summary
Overview
Work History
Education
Skills
Library experiences
Timeline
Generic

Jackson Cotter

Indian Trail,NC

Summary

Dynamic and dedicated professional with a strong background in library environments and teamwork. Experienced in assisting customers with their research needs and working in a library setting. Skilled in quality control and fostering a welcoming environment, consistently enhancing patron experiences and operational efficiency. A hard worker committed to excellence in every function. Dedicated to completing tasks and proving worth to employers. Proven ability to maintain workplace safety while achieving goals.

Overview

4
4
years of professional experience

Work History

Floor Staff Member

Stone Theatres
05.2021 - 07.2025
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day's business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers by providing friendly greetings upon customer entry.
  • Showed versatility by performing a variety of tasks, such as serving concessions, printing tickets, and ushering theatres after showings.

Sorter

Goodwill
05.2022 - 09.2022
  • Worked collaboratively with colleagues in a fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.

Pool Cleaner

Carolina Pool Management
05.2021 - 10.2021
  • Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
  • Skimmed pool surfaces before emptying skimmer baskets.
  • Managed my own route of six to ten pools throughout the Charlotte area.

Education

Master of Science - Library And Information Science

University of North Carolina At Greensboro
Greensboro, NC
07-2025

Bachelor of Science - Educational Studies

Wingate University
Wingate, NC
05-2024

Associate of Arts - History

Union County Early College
Union County, NC
05-2022

Skills

  • Organization skills
  • Goal oriented
  • Workplace safety
  • Patience and empathy
  • Strong teamwork
  • Focused on goals
  • Hard worker
  • Partnership former

Library experiences

I spent 120 hours at the campus library at South Piedmont Community College working on my capstone project. I spent this time making edits to the digital catalog, weeding and shelf-reading books, and checking items in and out for patrons. I worked on a graphic design project to create a poster in order to promote the Manga section of the library to patrons. I also spent time reshelving returned books as well as selected books to be removed from the shelves, such as outdated medical textbooks.

During my time at Wingate University, I worked at the campus library where I shadowed at the front desk to practice patron interactions, researched newly released books to add to the catalog, and edited metadata records of existing entries of the digital catalog.

I volunteer at the Union County library in Monroe by categorizing returned books and putting them back on the shelves.

Timeline

Sorter

Goodwill
05.2022 - 09.2022

Floor Staff Member

Stone Theatres
05.2021 - 07.2025

Pool Cleaner

Carolina Pool Management
05.2021 - 10.2021

Master of Science - Library And Information Science

University of North Carolina At Greensboro

Bachelor of Science - Educational Studies

Wingate University

Associate of Arts - History

Union County Early College