Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackson Davis

Tipton,MO

Summary

I am a dynamic Store Manager with a proven track record at Claire's Stores Inc, excelling in customer relations and team building. I have enhanced sales through innovative merchandising and effective staff training, achieving significant improvements in customer satisfaction. Im skilled in inventory oversight and problem-solving, fostering a collaborative environment that reduced turnover and maximized performance. I am a hard worker and a fast learner there really isn't anything I don't believe I could do given the opportunity!

Overview

15
15
years of professional experience

Work History

Store Manager

Claires Stores Inc
12.2018 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed strategies for attracting new customers by analyzing demographic data
  • Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Implemented loss prevention strategies, significantly.
  • Implemented loss prevention strategies, significantly reducing
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Cashier Team Lead

Caseys
12.2016 - 02.2018
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Restocked and organized merchandise in front lanes.
  • Operated POS cash register and equipment to collect payments.

Assistant Store Manager

Dollar General
11.2016 - 02.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Certified Nursing Assistant

Tipton Oak Manor
12.2010 - 04.2016
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Built rapport with patients and families, providing emotional support during difficult times.

Education

Health Occupations

Morgan County R-1
Stover, MO
05-2008

Skills

  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store opening
  • Store opening and
  • Shift scheduling
  • Supply ordering
  • Staff management
  • Store displays
  • Inventory oversight
  • Employee terminations
  • Team building

Timeline

Store Manager

Claires Stores Inc
12.2018 - Current

Cashier Team Lead

Caseys
12.2016 - 02.2018

Assistant Store Manager

Dollar General
11.2016 - 02.2018

Certified Nursing Assistant

Tipton Oak Manor
12.2010 - 04.2016

Health Occupations

Morgan County R-1

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