Summary
Overview
Work History
Education
Skills
Timeline
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JACKSON DAY

Austin,Texas

Summary

Results-driven sales representative with 5+ years of experience in Tech Sales, GovTech, and the Startup space. Proven track record of generating new business, maintaining client relationships, and exceeding sales targets. Exceptional negotiation, teamwork and communication skills. Eager to join a team-oriented organization with opportunity for advancement as a sales professional.

Overview

5
5
years of professional experience

Work History

Sales Development Representative

CivicPlus
03.2024 - Current
  • Win new business by articulating full value of company's capabilities to prospects
  • Build and manage diverse sales pipeline to maintain high volume of activity
  • Work directly with Account Executives to ensure needs of diverse range of customers are met and exceeded
  • One of three reps on team consistently hitting quota

Sales Development Representative

Audience.co
02.2023 - 02.2024
  • Successfully generated a high volume of qualified leads through proactive prospecting and cold calling
  • Built strong relationships with prospects, resulting in a consistent conversion rate of leads into sales
  • Utilized CRM software to track and manage leads for growing and rapidly changing tech company, improving efficiency and productivity
  • Collaborated with sales team to identify areas for improvement and implement strategies for increased sales

Account Manager

Threadfellows
02.2021 - 12.2022
  • Maintained a $1.5 Million portfolio consisting of 125 clients of various sizes
  • Key part of sales team that hit and exceeded sales quotas despite pandemic and supply chain related challenges
  • Performed regular check-ins with accounts to ensure needs were being met while adapting to meet tight deadlines on all orders
  • Coordinated and maintained customer relations from initial contact through purchase to boost satisfaction and brand loyalty

Customer Care Representative

Threadfellows
01.2020 - 02.2021
  • Handled a variety of inbound calls, emails and chat messages, ranging from customer complaints to five-figure sales opportunities
  • Worked with internal sales and operations teams to ensure appropriate changes were made and orders were delivered in a satisfactory manner

Education

BACHELOR OF ARTS - JOURNALISM, ADVERTISING & MEDIA STUDIES

University of Wisconsin-Milwaukee
Milwaukee, WI
12.2019

Skills

  • Key account management
  • Customer retention
  • New account development
  • Sales team collaboration
  • Hubspot/Salesforce/CRM
  • Negotiation
  • Sales strategy implementation
  • Account prospecting
  • Tech sales
  • GovTech

Timeline

Sales Development Representative

CivicPlus
03.2024 - Current

Sales Development Representative

Audience.co
02.2023 - 02.2024

Account Manager

Threadfellows
02.2021 - 12.2022

Customer Care Representative

Threadfellows
01.2020 - 02.2021

BACHELOR OF ARTS - JOURNALISM, ADVERTISING & MEDIA STUDIES

University of Wisconsin-Milwaukee

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