
A dedicated Customer Service Representative proficient in maintaining customer satisfaction, problem solving, and multi-tasking.
-Supported the service department by unloading products from arriving trucks.
-Responsible for sorting products by type and weight before delivering them to the specified department for cleaning.
-Organized products for packaging and prepared them for shipment.
-Maintained a clean work environment and followed company safety guidelines.
-Handled customer complaints and provided alternatives when menu items were out of stock, or service was not to their liking.
-Expedited orders during rush hour to ensure that customers promptly received their orders.
-Assisted customers by answering questions relating to menu items and their experience.
-Relayed customer feedback to shift manager and made improvements to customer service to maintain a quality experience.
-Responsible for handling money within the cash register and providing the correct amounts to customers.
-Followed company procedures and guidelines to ensure quality food was provided on a daily basis.
-Provided extra support to the dining area during rush hour to enhance and maintain the customer's experience.
Attention to Detail
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