Jackson Douty
Summary
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Network Services Intern
ACCESS Council
11.2023 - Current
- Helpdesk at Informational Technology Center (ITC)
- Managing VOIP infrastructure, skillfully configuring systems to optimize communication networks and enhance connectivity and efficiency across voice-over-IP platforms.
- Proficient in navigation of Cisco firewalls, adeptly configuring and managing network security policies to safeguard against unauthorized access and potential threats.
Student Technology Assistant
Mahoning County Career And Technical Center
05.2022 - 05.2024
- Helpdesk and maintenance across campus
- Auditing of hardware and software
- Image capture and deployment using Windows
- Managing Active Directory and policies
- Created user guides and tutorials for both students and staff members on utilizing campus-wide technology resources effectively.
- Provided technical support for faculty, ensuring smooth integration of technology into the curriculum.
Education
High School Diploma -
Mahoning County Career And Technical Center
Canfield, OH05.2024
Skills
- Teamwork and Collaboration
- Fast Learner
- Data Analysis
- Professionalism and Etiquette
- Strong Academic Record
- Quantitative skills
- Audit reporting
- Complex Problem-Solving
- Project Management
- Server Administration
- Firewall and Security Oversight
Certification
- Pearson IT Specialist - Device Configuration & Management
- Comptia A+ Course
Timeline
Network Services Intern
ACCESS Council
11.2023 - Current
Student Technology Assistant
Mahoning County Career And Technical Center
05.2022 - 05.2024
High School Diploma -
Mahoning County Career And Technical Center