Jackson Durand
Carbondale,IL
Summary
Skilled Lube Service Technician with background in comprehensive vehicle maintenance and repair. Strengths include adept problem-solving skills, sound knowledge of automotive systems, and ability to deliver high-quality customer service. Consistently contributed to improved team efficiency and productivity in previous roles.
Overview
3
3
years of professional experience
Work History
Lube Service Technician
Toyota
Pekin, IL
03.2024 - 08.2024
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Performed oil changes and lubrication services on a variety of vehicles.
Service Manager
HyVee
Peoria, IL
11.2021 - 03.2024
- Conducted performance reviews and provided constructive feedback to staff members.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
Education
Bachelor of Science - Automotive Technology
Southern Illinois University Carbondale
Carbondale, IL05-2026
Associate of Applied Science - Automotive Technology
Illinois Central College
East Peoria, IL05-2024
High School Diploma -
Illini Bluffs Highschool
Glasford, IL05-2022
Skills
- Work order processing
- Quality assurance standards
- Air Filter Replacement
- Diagnostic Equipment Operation
- OSHA Compliance
- Bay maintenance
- Preventive Maintenance
- Shipment Receiving
- Problem-solving capabilities
- Customer Service
Timeline
Lube Service Technician
Toyota
03.2024 - 08.2024
Service Manager
HyVee
11.2021 - 03.2024
Bachelor of Science - Automotive Technology
Southern Illinois University Carbondale
Associate of Applied Science - Automotive Technology
Illinois Central College
High School Diploma -
Illini Bluffs Highschool