Dynamic and results-oriented professional with extensive experience in customer service and production operations, notably with State Farm. Excelled in roles requiring problem-solving abilities and computer proficiency, leading sales teams to success and surpassing production goals. Demonstrated exceptional customer relations and critical thinking skills, contributing to significant improvements in customer satisfaction and operational efficiency.
Sales team member. Duties also include current customer service inquiries.
Responsible for carrying out production processes and meeting daily production goals.
Leading member of the sales team at Terry Elston State Farm in Paris for 2 years. Also dealt extensively in assisting customers with property/casualty claims, and service related inquiries.
Worked on several different production lines. I became a team leader at 22 and was responsible for marking attendance, facilitating position rotation, and meeting daily production goals.
Maintained various properties for the city of Danville. Responsibilities included mowing, weed eating, trash removal & cleanliness of property each week.
Helped maintain the course for the summer. Duties included mowing, weed eating, course repair and cleanliness. Assigned various responsibilities each day that had to be completed depending on when customers would be present.
Property & Casualty Producers License IL & IN
Life & Health Producers License IL & IN