Jackson Gainer
Newport Beach,CA
Summary
Systems Engineer versed in developing solutions for mission-critical needs. Specializes in deploying and upgrading systems within ongoing operations while causing minimal disruptions. Committed to verifying compatibility, required operational thresholds and budgetary compliance of developed products.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Success Systems Engineer
Nutanix
09.2022 - Current
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Collaborated with account teams to drive product engagement, adoption, and value to customers.
- Completed software updates and assessed security patches for optimized product use.
- Facilitated instructor-led training sessions for a portfolio of products and features.
NCAA D1 Student Athlete (Swimming)
University Of Denver
09.2017 - 03.2020
- Managed time effectively while traveling for meets, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Learned the importance of as a cohesive team toward a common goal.
Education
Bachelor of Arts - Applied Computing
University of Denver
Denver, CO06.2023
Skills
- Cloud services
- Infrastructure tracking
- Technical Support and Assistance
- Communication and Team Collaboration
- Technical Documentation and Reporting
- Relationship Building
- IT infrastructure proficiency
- Virtualization
- Systems Analysis
- Upgrade Path Design
Certification
- Nutanix Certified Professional - Multicloud Infrastructure
- Nutanix Certified Professional - Unified Storage
- Nutanix Certified Systems Engineer - Core
- Nutanix Certified Services Core
- Nutanix Certified Associate
Timeline
Customer Success Systems Engineer
Nutanix
09.2022 - Current
NCAA D1 Student Athlete (Swimming)
University Of Denver
09.2017 - 03.2020
Bachelor of Arts - Applied Computing
University of Denver