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Hardworking and passionate job seeker with strong organizational skills eager to secure entry level Help desk specialist, Cyber Security Analyst, Data Analyst , Customer Service Representative and Software Consultant position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery. Committed to maintaining professional relationships to increase profitability and drive business results. Ready to help team achieve company goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Seasoned Business and Information Technology Professional with expertise grounded in a strong understanding of business research, justification, and planning, related to 25+ years’ experience in software architecture, and full-cycle product and program management. Their career has been characterized by an ability to drive business innovation and boost efficiency, leveraging process re-engineering and technological solutions, a blend of strategic foresight and technical mastery that makes them a critical asset in any organization.
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Multi-faceted individual who possesses a proven track record of leading cross-functional teams in the planning and execution of complex IT projects, ensuring alignment between business goals, strategy, and feasible technological solutions. This alignment is crucial for increasing process enhancements, improving efficiency, and expanding profitability.
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In the realm of enterprise application integration and infrastructure management, this analyst stands out with an aptitude for identifying and implementing innovative technologies that improve business operations. Their proficiency in application and infrastructure security, coupled with a solid understanding of data governance and business intelligence, makes them a high-value resource in managing and protecting vital IT assets.
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This professional further excels at building relationships with stakeholders, a skill honed by their ability to translate complex technical concepts into clear, actionable, and research-justified business strategies. Their commitment to excellence is evident in their problem-solving approach, which leverages multi-dimensional analytical skills and a detail-oriented mindset to overcome challenges and achieve business objectives.
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With a passion for continuous learning and staying updated with industry trends, this individual is well-equipped to make a significant impact in the dynamic and ever-evolving IT landscape. Their underlying focus is strategic product development and fostering collaborative relationships to drive the future of business and technology within the organization and marketplace.

Experienced systems administrator, software engineer, networking expert and Instrumentation engineer with over 14 years of combined experience in instrumentation engineering, software development, database development, systems administration, enterprise networking systems and machine learning. Excellent reputation for resolving problems and improving customer satisfaction.

Achievement-driven & High-Performance Management Executive with 16+ years of rich experience in Engineering & Operations; Migrations; Cloud-DEVOPS; IT Strategy Planning; Datacenter leading design & delivery of IT outsourcing projects; SDLC- I2M, CI/CD, Release and Change Management, Z21; cloud migration process; and IT Infrastructure – AWS, Azure, SaaS - IaaS – PaaS- Infrastructure as code
capable of building a responsive IT culture that consistently delivered results by aligning technology initiatives with business goals, and ensuring substantial improvement to delivery, standardization, systems performance
Exposure in designing & implementing IT strategy, leading IT Managers & teams for cost optimization & migration of projects across IT domains while ensuring a high-quality customer experience with SLAs and work processes Interfaced with top management for evolving strategic vision, driving change, infusing new ideas and taking enterprise system performance and productivity to the next level
Expertise in management of multiple technology service areas of IT Infrastructure Platform which enables the management of many complex business processes to seamlessly optimize and manage event driven processes
Solid management skills, capable of leading & motivating individuals to maximize levels of productivity; knack for motivating large workforces for exceeding customer expectations in delivery of committed services
Expert at facilitating, guiding & influencing the clients and teams towards right information technology architecture and becoming interface between business leadership, tech leadership and the delivery teams
Understanding of infrastructure and what it takes to run infrastructure as code Track record of delivering high quality software, with predictability using software scoping and prioritization techniques.
Hired and developed high performing software engineering teams. Experienced with managing team budgets, software development process, vendor engagement, and product evaluations.
Experience developing features in an agile development environment using either Scrum and/or Kanban.

Highly motivated and dedicated professional with over 18 years of strong background in the oil and gas industry, including upstream, downstream, and midstream sectors. Managed and supported refinery optimization, engineering, plant applications, pipeline corrosion and anomaly management, operator qualifications, DOT, PHMSA regulatory compliance applications, and gas/NGL measurement analysis.
I have over 25 years of combined experience, including OT, ET, and IT development and measurement, NGL process flow applications, and management in exceptional roles as a Business Analyst, Solution Integrator, and Technical Architect.
Experienced in OT, IT, and ET systems integration, systems split, cleanup, and secured segregation procedures due to asset/facilities sale or acquisition in the oil and gas industry.
Experienced in Data Historian integration process from OT (Operations Technology) systems, automation, and data warehouses, SCADA Ignition, HMI, and AVEVA PI (OSIsoft PI), Honeywell PHD into IT (Information Technology) systems for Business Applications, utilizing integration tools and interfaces, vended or in-house developed, automated, and scheduled data feeds.
Experienced in Project Management Life Cycle, including mergers, acquisitions, systems integration, software/program installations, and training.
I have worked with vendors, external and internal clients, and cross-functional teams to manage software and application implementation in refineries, movement routes, engineering, measurement, and terminals.
Exceptional hands-on experience as Gas/NGL Measurement Analyst for over 5 years, actively participated in project contract negotiations with commercial, capacity, shipper, nomination, scheduling, measurement, lab analysis, and loss/gain volume margins is proactively communicated with stakeholders and clients, 3rd Party clients to ensure accurate billing and minimize the need for prior period adjustments (PPA) after month end close.
Adaptable and passionate about continuous learning, and successfully navigating change.
Strong work ethic, effective communication skills, eagerness to take on tasks in a fast-paced environment, and the ability to contribute to a dynamic team and support organizational goals.

Jackson Gartner

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