Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jackson Gentile

Indianapolis,IN

Summary

Attentive worker with a proven track record at Woodstock Country Club, excelling in customer relations and staff supervision. Enhanced customer satisfaction and team motivation through innovative strategies, achieving a significant improvement in service delivery. Skilled in product and service knowledge, adept at task delegation and fostering a positive work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager Life Guard

Woodstock Country Club
05.2024 - 08.2024
  • Maintained a clean, safe, and organized pool environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.

Life Guard

Woodstock Country Club
06.2023 - 09.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Track Team Assistant Manager

North Central High School
12.2022 - 05.2023
  • Defined clear targets and objectives and communicated to other team members.
  • Boosted team morale through the planning and execution of engaging team-building events.
  • Facilitated successful meetings by preparing agendas, recording minutes, and following up on action items.

Snack Bar Staff

Woodstock Country Club
05.2022 - 09.2022
  • Implemented efficient processes for food preparation, reducing wait times during busy periods.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Provided excellent customer service, resolving complaints promptly and professionally.

Education

No Degree - Apparel Design

Colorado State University
Fort Collins, CO
05-2028

Skills

  • Customer Relations
  • Team Motivation
  • Staff Supervision
  • Task Delegation

Certification

  • Lifeguarding Certification - American Red Cross.
  • CPR/AED for the Professional Rescuer - American Red Cross.
  • Child and Baby First Aid/CPR/AED Online Only – American Red Cross.

Interests

  • Hiking
  • Gym
  • Snowboarding
  • Fashion

Timeline

Assistant Manager Life Guard

Woodstock Country Club
05.2024 - 08.2024

Life Guard

Woodstock Country Club
06.2023 - 09.2023

Track Team Assistant Manager

North Central High School
12.2022 - 05.2023

Snack Bar Staff

Woodstock Country Club
05.2022 - 09.2022

No Degree - Apparel Design

Colorado State University

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Jackson Gentile