Jackson Head
Cumming,Georgia
Overview
3
3
years of professional experience
Work History
Hospitality Team Member
Egg Harbor Café
Johns Creek, Georgia
05.2023 - Current
- Is responsible for delivering food orders from the kitchen to customers' tables rapidly and accurately.
- Is responsible for continual set-up and prompt delivery of drinks to guests while ensuring that the highest quality of presentation is maintained.
- Is responsible for providing a clean and pleasant dining experience by clearing, sanitizing or resetting tables.
- Is responsible for cleaning and taking care of dishes, cook ware, and restocking for the restaurant staff.
Senior Technician
Weed Man Lawn Care
Suwanee, GA
07.2025 - 03.2026
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Performed daily check ins/outs, to ensure team had proper quantity of product to perform services accurately and efficiently.
- Diagnosed and resolved technical issues, enhancing service delivery efficiency.
- Implemented process improvements, reducing service time and increasing customer satisfaction.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
- Collaborated with management to develop training programs for staff skill enhancement.
Education
High School Diploma - Forsyth Central Film Academy
Forsyth Central High School
Cumming, GA05.2022
Skills
Effective and efficient communicator
Team player
Fast visual learner
Adaptability under stress
Bright personality
High desire and capacity for learning new skills
Awards
- National Society of High School Scholars, 2019-2022
- Letter holder for Academics, 2019-2022
Timeline
Senior Technician
Weed Man Lawn Care
07.2025 - 03.2026
Hospitality Team Member
Egg Harbor Café
05.2023 - Current
High School Diploma - Forsyth Central Film Academy
Forsyth Central High School