Jackson Headley
Mentor
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
CNC Machine Operator
REtool
Mentor
07.2025 - Current
- Operated CNC machinery to produce precision components according to specifications.
- Monitored machine performance and adjusted settings for optimal production efficiency.
- Conducted routine maintenance and inspections on CNC equipment to ensure reliability.
Retail Worker
The UPS Store 0357
Willoughby
08.2022 - Current
- Initiated friendly conversation with customers to determine level of assistance required.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Mentor High School
Mentor, OH06.2023
Skills
- Loss Prevention
- Store Cleaning
- Shipment Receiving
- Display Maintenance
- Complex Problem-Solving
- Payment Processing
- Complaint Handling
- Cash Register Operation
- Customer Assistance
- Creative Thinking
- POS Systems
- Product and Service Sales
- Cash Handling
- Store Policies and Procedures
- Exceeding Customer Expectations
- Friendly and Helpful
Timeline
CNC Machine Operator
REtool
07.2025 - Current
Retail Worker
The UPS Store 0357
08.2022 - Current
High School Diploma -
Mentor High School