Jackson Heath

• Improved customer satisfaction through staff training in customer service and product knowledge.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Maximized sales by proving to be valuable and earning the trust of both VIP and Non-VIP customers

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Researched emerging industry trends, applications and concepts to enhance products and services.
• Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.

- Qualify and screen potential candidates by phone to ensure they have the technical skills for each clients' job requirements. Average 50-70 calls/day.

- Helped candidate throughout the hiring process including all necessary paperwork needed once hired.

- Conducted reference checks from the previous employers of potential candidates.

- Facilitated Drug screen and Background Checks.

-Utilized JazzHR applicant tracking system to document recruiting activities.

• Prospect businesses for potential partnership opportunities through advanced lead generation
• Increase revenue with high level negotiation tactics
• Maintain records of freight transport to ensure loads are delivered smoothly

- Used marketing tactics to promote both drinks specials and course events.

- Responsible for membership sales and retail sales while operating the pro shop.

- Used communication over the phone to assist customers and book tee times.

- Responsible for introducing potential buyers to the members of the sales team to create revenue for the resort.

- Used organizational and team building skills to coordinate presentation times between potential new clients and our sales team.

- Spoke to guests upon arrival to educate them about all of the amenities the resort offers and the benefits that come with attending our timeshare presentations.

- Responsible for retail sales and organization of merchandise.

- Track both pace of play on the course and record total rounds each day.

- Record daily revenue earned by the course from greens fees and retail sales in the shop.