Jackson Hurley
Lexington,KY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at managing high volumes of customers while maintaining customer satisfaction, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
The UPS Store
07.2023 - 02.2024
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Fulfilled closing duties such as balancing tills, checking inventory, making sure the store was clean and ready for the next shift
- Worked effectively in fast-paced environments.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
No Degree - Computer Science
Transylvania University
Lexington, KY05.2026
Skills
- Order Management
- Adapt to diverse groups
- Verbal/written communication
- Relationship Building
- Cash Register Operation
- Upselling
- Product Recommendations
- POS Software
- Exceptional customer service
- Problem-Solving
- Inventory Control
References
Kayla Fields
Store Manager
The UPS Store
(859) 273-6188
fieldskayla85@yahoo.com
Languages
Spanish
Limited Working
Timeline
Sales Associate
The UPS Store
07.2023 - 02.2024
No Degree - Computer Science
Transylvania University