Jackson Justice
Summary
I am capable of learning from my mistakes and improving my weaknesses toward the job. I have a very flexible schedule and am able to work weekends. I am able to adjust to sudden changes within the work space. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Driver/Crew-lead
Be Happy Property Services
05.2023 - 08.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Completed lawn care requirements and requests by supervisor and customers.
Assistant Case Manager
ANTHC
02.2022 - 05.2023
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Consulted with staff on resolution of complex service issues.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Provided hands-on and proactive leadership to community services staff.
- Spoke to community groups to explain and interpret purposes, programs and policies.
- Assessed and identified service delivery challenges and opportunities within local area.
- Directed activities of professional and technical staff members and volunteers.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Monitored training effectiveness through observation and metrics analysis.
- Created tests, exercises and role-plays for courses to verify competency.
Helper
Sourdough Transfer
05.2021 - 11.2022
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Communicated with customers regarding moving needs and deadlines.
- Moved over customer boxes weighing up to 200 lbs to and from trucks, working quickly to maintain schedules.
- Coordinated pick-ups and deliveries with clients.
- Protected company inventory by maintaining and organizing storage areas.
- Transported materials and pallets between areas.
- Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to 200 pounds.
- Palletized boxes to increase movement and shipment efficiency.
- Loaded completed orders on pallets according to delivery numbers.
Office Clerk
Trinion Quality Care Services
05.2016 - 08.2019
- Kept office records organized and supplies well-stocked for optimal team performance.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Supported office clerical functions using word processing and other software, email and office machines.
- Managed client communication, scanning documents and distribution of mail.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Answered phone calls and welcomed visitors to office.
- Conducted office inventory checks and requested restock of supplies.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
Education
High School Diploma -
Dimond High School
Anchorage, AK05.2019
Skills
- Equipment Maintenance
- Excellent Communication
- Heavy Lifting
- Teamwork and Collaboration
- Flexible Schedule
- Loading and Unloading
- Safety Procedures
- Work Site Preparation
- Customer Service
- Equipment Operation
- Decision Making
- Punctual and Reliable
- Adaptability and Dependability
- Relationship Building
- Team Building
- Supervision & Leadership
- Training & Development
- Valid Driver's License
- Confidentiality Understanding
- Inclement Weather Driving
Timeline
Driver/Crew-lead
Be Happy Property Services
05.2023 - 08.2023
Assistant Case Manager
ANTHC
02.2022 - 05.2023
Helper
Sourdough Transfer
05.2021 - 11.2022
Office Clerk
Trinion Quality Care Services
05.2016 - 08.2019
High School Diploma -
Dimond High School
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