Jackson Kelly

• Developed product knowledge across inventory, promotions, and service options to support accurate recommendations.
• Supported store operations by organizing merchandise and maintaining sales floor readiness.
• Coordinated with sales and service teams to maintain efficient customer flow during busy periods periods.
• Trained and supported multiple new employees on products, service procedures, and customer-facing best practices.

• Delivered friendly customer service while taking orders accurately and resolving guest questions.
• Operated POS system to process transactions, apply discounts, and balance cash drawers.
• Maintained clean dining, kitchen, and service areas to support sanitation compliance.
• Assisted team members during rush periods to speed service and maintain order accuracy.

• Monitored pool area to enforce safety rules and prevent hazardous behavior.
• Inspected deck, equipment, and water conditions to maintain safe operations.
• Documented incidents, maintenance issues, and emergency responses accurately.
• Supported aquatics staff with daily supervision and safe swimmer management.

• Improved response times by conducting thorough lifeguard drills and training sessions.
• Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

• Expected to graduate December of 2028
• Relevant coursework: Financial accounting, Microeconomics, Macroeconomics, and Statistics.

Graduated on the Principal’s List and as a member of the National Honor Society.