Jackson Kinsey
Cairo,GA
Summary
Dynamic team player offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer management.
Overview
8
8
years of professional experience
Work History
Revenue Operations/Sales Business Development Executive
Quality Data Systems
03.2023 - Current
- Increase client base by identifying and pursuing new business opportunities through market research and networking.
- Generate revenue growth by developing and executing targeted sales strategies to expand market share.
- Collaborate with cross-functional teams to identify opportunities for product improvement, driving innovation in the company's offerings.
- Develop customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Leverage CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Communicate directly with customers and partners to build strong business networks and relationships.
- Increase client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Work closely with sales management to develop accurate forecasts and establish realistic sales targets for the team.
- Develop deep understanding of customer needs, priorities and pain points to deliver customized service.
- Optimize digital marketing efforts for increased online presence and customer engagement.
- Help oversee the creation of compelling marketing materials, including brochures, presentations, and social media content.
Account Manager
CFS Solutions
08.2022 - 03.2023
- Was the primary point of contact and built long-term relationships with customers
- Helped customers through email, phone, online presentations, and screen-share meetings
- Developed a trusted advisor relationship with key accounts and customers
- Ensured the timely and successful delivery of the solutions according to customer needs and objective
- Communicated the progress of monthly/quarterly initiatives to internal teams
- Forecasted and tracked key account objectives
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
- Enhanced department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Was responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitored and analyzed customer's usage of our product
- Was responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships
- Was the liaison between the customer and internal teams
- Educated partners through webinars and training
- Maintained an organized CRM and keep client accounts updated
- Kept track of purchase orders and contracts to be filed
- Developed marketing material to disperse to partners and customers
Financial Service Officer
First Commerce Credit Union
03.2022 - 08.2022
- Drove sales and success through service
- Ensured a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance, and investment products
- Built a book of business by proactively seeking ways to develop and expand relationships to contribute towards the financial center and own success
- Maximized personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of the member and financial center goals
- Interviewed loan applicants to obtain the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products
- Using credit approval guidelines, approved or denied and disbursed loans by correctly applying and analyzing credit information while adhering to loan policy
- Obtained all documentation required for the loan, including requirements for approval
- Responded consistently courteously and professionally to inquiries from members, including information related to pending loan requests, current loan rates, and terms
- Assisted in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file corrections, and adjustments
- Balanced loan disbursements, transfers, and other transactions including GL clearings with data processing totals each day.
Finance Assistant
Thomasville Toyota
07.2021 - 03.2022
- Assisted finance managers and provided support to the accounting department
- Validated that all required documents are included in every purchase agreement
- Prepared, and organized contracts for financial institutions as well as prepared title forms for the office
- Contacted financial institutions to secure funding for the purchase or determine the additional requirements for approval
- Inform customers when extra stipulations are required by the lenders
- Handled checks and cash to be deposited
- Retrieved and forwarded customer paperwork to outside lenders if requested.
Assistant Express Team Leader
Thomasville Toyota
01.2018 - 01.2021
- Trained new team members on company policies and job duties
- Assisted with hiring, management, and scheduling of team members
- Diagnosed customer cars and explained solutions to service advisors
- Changed oil, performed tire rotations, and balanced tires upon request
- Transported customers to desired locations in shuttle van when necessary
- Achieved and aimed for a percentage rating of 85% or higher on customer service surveys
- Performed diagnostics and repairs accurately and efficiently.
Front/Back of House Team Member
Chick-Fil-A
01.2016 - 01.2018
- Followed company policy for safe food preparation, assembly, and presentation
- Ensured customers were satisfied and received outstanding customer service
- Executed with co-workers efficiently in high-pressure scenarios
- Worked with others as a team to deliver consistent service.
Education
Bachelor of Business Administration, Management -
Valdosta State University
Valdosta, GA07.2022
Skills
- Microsoft Office Programs (Word, PowerPoint, Excel, Outlook)
- Adaptability
- Team Collaboration
- Goal Setting and Achievement
- Cardiopulmonary Resuscitation Certified (CPR)
- Self-Motivated
- Interpersonal Skills
- Creative and Critical Thinking
- Problem Solving
- Strong Attention to Detail
- Organizational Skills
Timeline
Revenue Operations/Sales Business Development Executive
Quality Data Systems
03.2023 - Current
Account Manager
CFS Solutions
08.2022 - 03.2023
Financial Service Officer
First Commerce Credit Union
03.2022 - 08.2022
Finance Assistant
Thomasville Toyota
07.2021 - 03.2022
Assistant Express Team Leader
Thomasville Toyota
01.2018 - 01.2021
Front/Back of House Team Member
Chick-Fil-A
01.2016 - 01.2018
Bachelor of Business Administration, Management -
Valdosta State University
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