Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jackson Kozma

Stroudsburg,PA

Summary

Versatile and dynamic professional with a proven track record at Big Brown Fish and Pay Lakes, excelling in staff management and customer service. Demonstrated ability to enhance team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in staff training and adept at fostering professional environments.

Overview

5
5
years of professional experience

Work History

Manager

Big Brown Fish and Pay Lakes
06.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Shadowing Student

05.2024 - 08.2025

Dr. Cashell:

  • Shadowed Pediatric Hematology and Oncology (102 hours) and observed lumbar punctures, chemotherapy injections, bone marrow biopsy's, and patient interactions.

Dr. Youngdahl:

  • Shadowed Emergency Medicine (7.5 hours) and observed stroke diagnoses, internal bleeding, fractured vertebrae, and trauma room.

Dr. Presser:

  • Shadowed in the NICU (12.5 hours) and observed tubal ligation, 2 C-sections, arterial puncture, 2 vaginal births, and therapy rounds

Dr. Giddings:

  • Shadowed Sleep Medicine (5 hours) and observed sleep apnea, insomnia, and COPD.

Pathology:

  • Shadowed Forensic Pathology (5 hours) observed 2 human autopsy's.
  • Followed medical professionals to learn appropriate methods for solving issues and best practices for task completion.
  • Interacted with patients and observed proper bed-side manner.

Education

Bachelor of Science - Biology

Pennsylvania State University
University Park, PA
06-2026

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Staff training and development

Languages

English
Spanish
Elementary

Timeline

Shadowing Student

05.2024 - 08.2025

Manager

Big Brown Fish and Pay Lakes
06.2020 - Current

Bachelor of Science - Biology

Pennsylvania State University
Jackson Kozma