Jackson Lake
Springfield,IL
Summary
Diligent Security professional with 14 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
15
15
years of professional experience
Work History
Sr. Security Officer
Memorial Medical Center
07.2010 - Current
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted regular patrols of key areas to spot and control security concerns.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Issued access cards to authorized personnel to monitor access points.
Security Guard
Securitas Security Services USA
07.2008 - 04.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
Access Control Specialist
Memorial Medical Center
07.2023 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Issued access cards to authorized personnel to monitor access points.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Education
High School Diploma -
Springfield High School
06.2007
Skills
- Access Control
- S2 Security System
- File and Records Management
- Report Generation
- CCTV System Operations
- Conflict Resolution Techniques
- Conflict De-Escalation
- Communication Devices
- CPR Certified
- Surveillance
- Dispatching
Accomplishments
- IAHSS Certified Advanced
- BLS Certified
- Eagle Scout
- White Belt Lean Six Sigma
Timeline
Access Control Specialist
Memorial Medical Center
07.2023 - Current
Sr. Security Officer
Memorial Medical Center
07.2010 - Current
Security Guard
Securitas Security Services USA
07.2008 - 04.2010
High School Diploma -
Springfield High School
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