Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jackson Macias

Phoenix,US

Summary

Developed skills in fast-paced, customer-centric environment, focusing on high-quality service and efficiency. Skilled in multi-tasking, managing inventory, and ensuring customer satisfaction with focus on creating positive experiences. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

1
1
year of professional experience
1
1
Language
2
2
years of post-secondary education

Work History

Smoothie Barista

Tropical Smoothie
05.2024 - 10.2024
  • Promoted healthy lifestyle choices by educating customers on the nutritional benefits of different ingredients.
  • Demonstrated expertise in operating various blending machines and equipment, maintaining optimal performance levels with regular cleaning and maintenance checks.
  • Achieved consistently positive feedback from customers with attentive and friendly service.
  • Created quality beverages for customers following recipes and presentation standards.
  • Increased revenue by upselling additional items such as snacks or meal replacements along with smoothie purchases.
  • Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
  • Boosted customer retention rates through consistent delivery of high-quality smoothies and exceptional customer service experiences.
  • Maintained a clean and organized workspace, ensuring efficient service during peak hours.
  • Prepared and served juices and blended drinks.
  • Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
  • Replenished ingredients, moving from cold or frozen storage to preparation area.

Receptionist

BE Salon
01.2024 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Corresponded with clients through email, telephone, or postal mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

No Degree - General Education

Pinnacle High School
Phoenix, United States
08.2023 - Current

Skills

Salesmanship

Interests

  • Gym Workouts
  • Team Sports
  • Passionate about balancing physical health with mental and emotional wellness
  • Martial Arts-Taekwondo, 4 years
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Music
  • Drawing and Painting
  • Volunteer Work
  • Community Cleanup
  • Auto Repair/Restoration
  • I enjoy helping others and giving back to the community
  • Camping

Timeline

Smoothie Barista

Tropical Smoothie
05.2024 - 10.2024

Receptionist

BE Salon
01.2024 - 05.2024

No Degree - General Education

Pinnacle High School
08.2023 - Current
Jackson Macias
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