Jackson Massey
Fort Collins,CO
Summary
FEMA Emergency Management Specialist with 5+ years of experience in Public Assistance program management, delivery and policy analysis. Proven skills in leadership, problem solving, data analysis, customer service, public speaking, and project management with a background in training and technical writing. Thorough understanding of Public Assistance policy as well as Grants Manager and EMMIE systems.
Overview
9
9
years of professional experience
Work History
Emergency Management Specialist IC-13
Federal Emergency Management Agency, FEMA
07.2023 - Current
- Leading and mentoring PA teams on Site Inspections, Preliminary Damage Assessments, and Site Visits.
- Supervising employees (PDMGs) on active and transitioned disaster events
- Interpreting and communicating Public Assistance Policy and Regulations to State and Local partner's.
- Communicating and coordinating with leadership at the FEMA, State, and local levels on complex projects and policy issues.
- Managing disaster timelines and deadlines to ensure Recipients and Sub-Recipients are working within proper time periods.
- Managing multiple complex projects from event transition to closeout.
- Problem solving on contentious/controversial projects by navigating PA policy to provide the best costumer experience to Recipients and Sub-Recipients.
- Training and mentoring State and FEMA staff on how write closeouts and amendments.
- Provide technical assistance and oversight of PA large project closeout and amendment
prioritization, as well as mandatory reporting and processing of project/disaster time
extensions. - Collaborate with stakeholders (state and tribal partners) on the administration and delivery of the PA program through regular meetings and written correspondence
- Collaborate with stakeholders (state and tribal partners)to resolve issues and identify solutions that intersect the need of the recipient/sub-recipient
and policy of the PA program. - Assist in the review and management of team workflow and of team members.
- Conduct regular formal and informal
meetings with team members to mentor and motivate, address issues and/or identify
opportunities for growth leading to a more productive work environment. - Conducting Peer and Initial reviews on closeouts while providing feedback to staff as needed.
- Training and mentoring new staff on how to write closeouts, process amendments, write determination memos, and hazard mitigation proposals.
- Supported COVID team with trainings and working sessions
- Developed and delivered training on writing HMPs and using the 100% or 15% rules to DROC staff.
Emergency Management Specialist IC-12
Federal Emergency Management Agency, FEMA
10.2021 - 09.2023
- Review and analyze FEMA PA projects to ensure work has been completed in accordance with authorized Scope of Work, federal procurement guidelines, and all other applicable laws and policies.
- Advise leadership team and provide policy recommendations/options regarding complex projects and applicants.
- Developed procedure for processing amendments in Grants Manager and EMMIE.
- Gave presentations to Closeout and Appeals teams on how amendments are processed in Grants Manager and EMMIE.
- Developed and presented a desk guide on how to process inundated roads projects in Grants Manager and served as a resource to all staff working inundated roads projects.
- Deploy on Preliminary Damage Assessments
- Presented to DROC staff on the successes and challenges of the Preliminary Damage Assessments.
- Maintain current understanding of local, state and federal guidelines for disaster recovery.
- Serve as a Peer Reviewer for closeout projects and provide feedback to Closeout staff on their write ups.
- Served as one of the primary authors and working group members on the National PA Navigator Working Group.
- Serve as a new employee mentor to new staff.
- Serve on interview panels for hiring on Region 8's PA field team and technical support team.
- Served for Recovery Round Up planning committee by developing conference materials, coordinating with internal and external partners on program delivery items, managing presentations, and strengthening relationships with State and Tribal partners.
- Serve as a primary resource on complex legacy projects where applicants have needed an extra level of policy or technical support.
- Represent the Region 8 Recovery Division on the Climate Change Adaptation Working Group by attending meetings, identifying climate change vulnerabilities, and recommending courses of action.
- Perform the duties and responsibilities of an acting team lead including monitoring and assigning projects, reviewing projects, running team meetings and representing the team on leadership calls and briefings.
- Review action tracker for projects needing assignment.
- Develop working relationships and attended meetings with State leads in Colorado, Montana, North Dakota and South Dakota.
- Provide program technical guidance to staff regarding the delivery of the Public Assistance process through the presentation of material related to inundated roads, Grants Manager amendments and Preliminary Damage Assessments.
- Assisted with the development of standardized language to be used in closeout reports
- Attended the Colorado Leadership Foundations Program for Spring 2023
- Evaluate FEMA grant documents, which often include complex scopes of work, procurement, or special considerations
- Provide technical guidance to communities and governmental partners on FEMA Public Assistance policies
- Built and strengthened relationships with local governments and internal partners to manage Large Project Closeouts, Preliminary Damage Assessments, Project Amendments, and inundated roads Projects.
- Coaching and training new staff on Large Project Closeout, Amendments, and Inundated Roads Projects.
- Coordinate with Environmental Historic Preservation, Insurance, and Mitigation teams to ensure PA projects are in compliance with all applicable laws and regulations.
- Assist States and Tribes with navigating the FEMA process to complete Public Assistance grant applications, amend projects, and grant closeout.
- Assist in the delivery of support services to individuals and communities.
- Provide coordination, guidance, and assistance to internal and external stakeholders on Large Project Closeouts and Amendments.
- Provide technical assistance used in the development of recovery work plans
Document Validation Specialist (EMS) IC-11 Step 1
Federal Emergency Management Agency
09.2020 - 10.2021
- Performed the duties and responsibilities of a Public Assistance Document Validation Specialist at CRC West.
- Provided coordination, guidance, and assistance to internal and external stakeholders to ensure the capability to continue essential functions
- Met with field leadership to discuss operational planning and resolve projects with policy or eligibility issues
- Utilized Grants Manager to write Damage Dimension Description (DDD) and Scope of Works (SOW) for Category B and G Projects.
- Identified missing information in Public Assistance Grants and issued RFI’s to resolve
- Utilized the PAPPG to identify and interpret relevant policy, initiate Determination Memos, and make eligibility recommendations.
- Implemented decisions based on applicable statutes, regulations, and/or policies in regard Determination Memos and successful appeals
- Provided training to three new staff members on performing the duties and responsibilities of a Document Validation Specialist.
- Collaborated with field partners to address eligibility concerns and EHP concerns.
- Performed the duties and responsibilities of a Deputy Delegate for the Completed Lane Lead including mentoring staff, monitoring and assigning projects, reviewing projects, and representing the team on leadership calls and briefings.
- Submitted an average of four projects a week to Quality Assurance Lane with 7% reworks
- Made quarterly recommendations to Senior Leadership on process improvement.
- Analyzed trends in project validation and reported trends to Senior Leadership team.
- Participated in planning meetings and made recommendations regarding staffing, hiring, and project management decisions.
Program Delivery Manager (Reservist DR4410/4385CT)
Federal Emergency Management Agency, FEMA
02.2019 - 06.2019
- Deployed on DR4410CT/DR4385CT (45 hours/week)
- Utilized Microsoft Word, Excel, and PowerPoint to communicate key ideas, policy, and recommendations
- Trained new Local Hire staff on how to use Grants Manager and Concur
- Delivered Federal Public Assistance to municipalities impacted by disaster
- Provided technical guidance to State and Local stakeholders on emergency management principles including how to use GrantsPortal, how to collect and submit proper documentation
- Developed written guidance to explain technical aspects of programs, including PA Pilot Programs, to State recovery managers and Applicants.
- Developed goals and coordinated activities across multiple stakeholders (State Counterparts, Applicants, Contractors, and Consultants) to meet PA project timelines
- Prepared reports and delivered briefings to Task Force Lead and/or Group Supervisor on improving applicant understanding of GrantsPortal and increasing response/engagement rate of Applicants (process improvement)
- Coordinated with Site Inspectors to develop damage inventories and schedule site inspections
- Provided consistent customer service through oral and written communication to grant applicants and State counterparts
- Utilized Grants Manager to efficiently formulate quality Public Assistance Grants
- Worked with CRC Specialists to resolve issues discovered during validation and quality assurance review
- Developed Project Worksheets for category A, B, E,F and G projects
- Worked with both large and small projects
- Maintained working relationship with 12 applicants
- Deployed 135 days
Program Delivery Manager (Reservist DR4380VT)
Federal Emergency Management Agency, FEMA
09.2018 - 01.2019
- Deployed on DR4380VT (45 Hours/week)
- Utilized Microsoft Word, Excel, and PowerPoint to communicate key ideas, policy, and recommendations
- Provided technical guidance to State and Local stakeholders on emergency management principles including how to use GrantsPortal, how to collect and submit proper documentation
- Developed goals and coordinated activities across multiple stakeholders (State Counterparts, Applicants, Contractors, and Consultants) to meet PA project timelines
- Developed written guidance to explain technical aspects of programs, including PA Pilot Programs, to State recovery managers and Applicants.
- Prepared reports and delivered briefings to Task Force Lead and/or Group Supervisor on improving applicant understanding of GrantsPortal and increasing response/engagement rate of Applicants (process improvement)
- Coordinated with Site Inspectors to develop damage inventories and schedule site inspections
- Provided consistent customer service through oral and written communication to grant applicants and State counterparts
- Utilized Grants Manager to efficiently formulate quality Public Assistance Grants
- Worked with CRC Specialists to resolve issues discovered during validation and quality assurance review
- Developed Project Worksheets for category A, B, D, E and F projects
- Worked with both large and small projects
- Maintained working relationship with 8 applicants
- Deployed 148 days
Program Delivery Manager-Local Hire DR4356/4330VT
Federal Emergency Management Agency, FEMA
02.2018 - 08.2018
- Deployed on DR4356VT/DR4330VT (45 Hours/week)
- Utilized Microsoft Word, Excel, and PowerPoint to communicate key ideas, policy, and recommendations
- Provided technical guidance to State and Local stakeholders on emergency management principles including how to use GrantsPortal, how to collect and submit proper documentation
- Developed goals and coordinated activities across multiple stakeholders (State Counterparts, Applicants, Contractors, and Consultants) to meet PA project timelines
- Prepared reports and delivered briefings to Task Force Lead and/or Group Supervisor on improving applicant understanding of GrantsPortal and increasing response/engagement rate of Applicants (process improvement)
- Coordinated with Site Inspectors to develop damage inventories and schedule site inspections
- Interpreted and explained the guidance, policy, and regulations in accordance with the Public Assistance Program and Policy Guide
- Provided consistent customer service through oral and written communication to grant applicants and state counterparts
- Utilized Grants Manager to formulate quality Public Assistance Grants
- Worked with CRC Specialists to resolve issues discovered during validation and quality assurance review
- Developed Project Worksheets for category A, B, D, F and G projects
- Worked with both large and small projects
- Maintained working relationship with 10 applicants
- Deployed 180 days
Project Manager
NAU: Climate Science And Solutions Program
08.2016 - 12.2017
- Represented the Climate Science and Solutions program to Flagstaff City Council, Flagstaff Chamber of Commerce, and Northern Arizona University leadership
- Conducted greenhouse gas inventories and identified opportunites for reductions for local businesses
- Planned and implemented the annual Climate Science and Solutions Public Discussion Series
- Supported the development of Flagstaff's Climate Action Plan
- Developed and delivered presentations to business owners on climate change impact and preparedness strategies
- Supervisor: Robert Sanford, Director of Climate Science and Solutions Program. Phone: 928-523-0068, Email: Robert.Sanford@nau.edu , Address: 525 S Beaver Street Flagstaff, AZ 86001
Wind Energy Educator
Northern Arizona University
01.2016 - 01.2017
- Represented Northern Arizona University at events related to energy policy and wind energy
- Gave presentations to students in local middle and high schools on wind energy as a means of increasing community resilience to the impacts of climate change
- Developed and conducted wind energy education workshops for high school teachers
- Mentored middle and high school students on wind turbine design projects
- Coordinated the annual Flagstaff Kid Wind Turbine Design Challenge
- Supervisor: Karin Wadsack, Director of NAU Wind for Schools. Phone: 928-699-0112 , Email: Karin.Wadsack@nau.edu, Address: 525 S Beaver Street Flagstaff, AZ 86001
Education
Master of Science - Climate Science and Solutions
Northern Arizona University
Flagstaff12.2017
Bachelor of Arts - Environmental Studies
University of Vermont
Burlington5.2015
Skills
- Knowledge of Grants Manager and EMMIE
- Data Analysis
- Training, Coaching, Mentoring Staff
- Project Management
- Public Assistance Policy Interpretation, Application and Communication
- Public Speaking and Outreach
- Knowledge of MS Office Suite
- Understanding of Public Assistance Policy
- Understanding of PA COVID Policy
- Knowledge and experience in all categories of FEMA work
Timeline
Emergency Management Specialist IC-13
Federal Emergency Management Agency, FEMA
07.2023 - Current
Emergency Management Specialist IC-12
Federal Emergency Management Agency, FEMA
10.2021 - 09.2023
Document Validation Specialist (EMS) IC-11 Step 1
Federal Emergency Management Agency
09.2020 - 10.2021
Program Delivery Manager (Reservist DR4410/4385CT)
Federal Emergency Management Agency, FEMA
02.2019 - 06.2019
Program Delivery Manager (Reservist DR4380VT)
Federal Emergency Management Agency, FEMA
09.2018 - 01.2019
Program Delivery Manager-Local Hire DR4356/4330VT
Federal Emergency Management Agency, FEMA
02.2018 - 08.2018
Project Manager
NAU: Climate Science And Solutions Program
08.2016 - 12.2017
Wind Energy Educator
Northern Arizona University
01.2016 - 01.2017
Master of Science - Climate Science and Solutions
Northern Arizona University
Bachelor of Arts - Environmental Studies
University of Vermont
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