Jackson McCoy
Scottsdale,AZ
Summary
I am a dynamic entrepreneur and a service professional with a proven track record in brand development, digital marketing, high end customer service, personal client service, product development, and strong motor vehicle operation skills. I have successfully sold custom art and clothing and still do in my free time. I have honed strong organizational and communication skills throughout my history of employment. I have been recognized for possessing exceptional customer service skills and innovative problem solving skills as well. I also have a proven track record of physical labor experience and I exercise regularly to maintain health and performance, making me confident in any physical task. I have professional city and non-city driving experience making me an exceptional driver. I am seeking a high end personal assistant roll or a sales roll for my next venture.
Overview
10
10
years of professional experience
Work History
Entrepreneur
Self Employed
01.2020 - Current
- Developed a custom table and wall-piece art company that sold through online web stores and social media.
- Developed a clothing brand that produces sneakers and hats that sold through online web stores and social media.
- Leveraged digital marketing tools and created ads to increase brand awareness and drive customer engagement for each company.
- Managed financial planning and budgeting for each company.
- Established partnerships and collaborations to expand customer reach.
- Conducted market research to identify trends.
- Conducted freelance work for graphic design for multiple companies and also offered professional suggestions based on the clients wants and needs.
- Currently is working on a new art medium project in spare time.
Delivery Specialist
Ameriship and Amazon
01.2022 - Current
- Conducted timely deliveries to ensure customer satisfaction.
- Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
- Managed inventory levels through tracking and reporting systems.
- Streamlined delivery processes, enhancing route optimization for improved time management.
- Conducted quality checks on packages to maintain service standards and reduce errors.
- Trained new staff on company protocols and best practices for package handling.
- Developed strategies to minimize delays, improving service reliability.
- Enhanced customer satisfaction by providing timely and accurate deliveries while maintaining a friendly demeanor.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Reduced vehicle downtime with regular maintenance checks, ensuring optimal functionality and reducing repair costs.
Delivery Specialist
One Point Medical Delivery
07.2024 - 03.2025
- Delivered medical and pharmaceutical packages to caregivers and elderly clients.
- Conducted Deliveries to hospital staff
- Managed inventory levels through effective tracking and reporting systems.
- Collaborated with team members to resolve delivery issues promptly and effectively.
- Oversaw compliance with safety regulations and Hospital procedures during deliveries.
- Provided exceptional customer service through clear communication with clients.
- Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
Personal Assistant /Caregiver Attendant
Residences At 2211 Camelback
01.2021 - 02.2022
- Coordinated daily schedules for high end residents.
- Managed travel arrangements and optimized itineraries.
- Conducted research on vendors and provided informed recommendations
- Conducted research for residents vacations, projects, and accomodations
- Responded to emails and other correspondence to the residents satisfaction.
- Maintained confidentiality and discretion handling sensitive information
- Maintained security and staffing
High End Valet Service
Epic Valet
08.2018 - 12.2020
- Managed vehicle parking and retrieval, ensuring timely service during peak hours.
- Assisted customers with luggage and inquiries, enhancing guest experience.
- Trained new staff on operational procedures and customer service best practices.
- Developed strong relationships with repeat clients, fostering loyalty and satisfaction.
Sales Associate
Superstar Car Wash
01.2016 - 01.2018
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Trained and mentored new sales associates on company policies and customer engagement techniques
- Trained and mentored new sales associates on company policies and customer engagement techniques.
- Developed promotional displays to drive sales.
- Developed and maintained strong customer relationships.
- Executed membership sales effectively.
Education
Business Management Classes
Penn Foster CollegeSkills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and punctuality
- Patience and tolerance
- City and non-city driving
- Physical stamina and a highly active lifestyle
- Strong attention to detail
- Service oriented
- Strong time management skills
- Strong creative thinking capacity
- Strong problem solving skills
- Effective communication skills
- Strong multi-tasking skills
- Strong tech savvy skills and familiarity with desktop and mobile platforms and software
- Strong entrepreneurship skills
- Strong work ethic
Age
26 years old, born July 14th 1999
Timeline
Delivery Specialist
One Point Medical Delivery
07.2024 - 03.2025
Delivery Specialist
Ameriship and Amazon
01.2022 - Current
Personal Assistant /Caregiver Attendant
Residences At 2211 Camelback
01.2021 - 02.2022
Entrepreneur
Self Employed
01.2020 - Current
High End Valet Service
Epic Valet
08.2018 - 12.2020
Sales Associate
Superstar Car Wash
01.2016 - 01.2018
Business Management Classes