Jackson McKinney
Fresno,CA
Summary
Dynamic Shift Leader with proven expertise in team collaboration and leadership, demonstrated at Jamba Juice. Excelled in creative problem solving and inventory counts, boosting sales through exceptional customer service. Skilled in training assistance and complaint resolution, ensuring operational excellence and compliance.
Overview
3
3
years of professional experience
Work History
Shift Leader
Jamba Juice
Fresno, CA
04.2024 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted general manager with operations game plan and company initiatives implementation.
- Educated customers about offerings, promotions and pricing to boost sales.
- Upheld company standards and compliance requirements for operations.
- Oversaw produce and dry goods inventory orders.
Shift Leader
Papa Murphy's Take and Bake Pizza
Fresno, CA
08.2021 - Current
- Handled emergency situations with composure and in accordance with company guidelines.
- Delegated tasks to employees and monitored activities and task completion.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Crescent View South II - Learn 4 Life
Fresno, CA01-2023
Skills
- Production reporting
- Shift checklists
- Inventory counts
- Rules enforcement
- Creative problem solving
- Complaint resolution
- Training assistance
- Team collaboration and leadership
Affiliations
- I played water polo in high school and did pretty well at it! (I think so anyway) It definitely taught me discipline and team building skills that played a major role in my future expertise as a shift lead at both of my current jobs.
- I've been working since I was 15 and I that has taught me very much about the working world! I essentially grew up around food service jobs and I actually really enjoy what I do.
References
- Owner of Papa Murphy's, David Bertao: (559)-906-0360
- General Manager of Jamba Juice, Jacqueline Matthews (559)-478-3652
Timeline
Shift Leader
Jamba Juice
04.2024 - Current
Shift Leader
Papa Murphy's Take and Bake Pizza
08.2021 - Current
High School Diploma -
Crescent View South II - Learn 4 Life
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