Jackson Metcalf
Salina,KS
Summary
I am seeking a career that utilizes my skills in management, training, guest relations, and professional piloting.
Overview
5
5
years of professional experience
Work History
Team Trainer
Culver's
Lee's Summit, MO
05.2026 - Current
- Always explained the why of everything performed by the team.
- Trained employees on additional job positions to maintain coverage of roles.
- Assessed progress of employees during training programs, providing feedback as needed.
- Provided support to other trainers in delivering courses or workshops as needed.
- Communicated instructions clearly with managers and crew members.
Team Member
McAllister's Deli
Salina, KS
04.2026 - Current
- Greeted guests and took orders at counter and drive-thru.
- Maintained clean dining room, lobby, and food prep areas.
- Maintained a clean dining room, lobby, and food prep areas.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
Team Member
Culver's
Lee's Summit, MO
01.2022 - Current
- Maintained guest relationships with a positive attitude. Saw to every guest's needs whenever possible, taking orders and communicating with back-of-house and managers.
- Worked under pressure in the kitchen while prioritizing guests' satisfaction by working quickly and efficiently, always to the best of my ability
Education
High School Diploma -
Lee's Summit North High School
Lee's Summit, MO05-2025
Some College (No Degree) - Professional Pilot
Kansas State University
Salina, KS10-2026
Skills
- Flight planning
- Aviation safety
- Weather analysis
- Navigation charts
- Crew communication
- Training & Development
- Public Speaking
- Guest Relations
- Team Management
- Microsoft Excel
- Microsoft PowerPoint
Loyal, disciplined, positive, energetic, empathetic
Accomplishments
- High School Honor Roll and Principal’s Honor Roll (2021-2022, 2023-2024, 2024-2025)
- Gold Rating in Violin Solo, Missouri High School State (2021, 2022, 2023)
- Gold Rating in Violin Duet, Missouri High School State (2022)
- Gold Rating in Men’s Choir Quartet, Missouri High School Regional (2025)
References
Matt Davis, General Manager, Culver's, (816) 334-9080
Even Watts, General Manager, McAlister's Deli, (405) 830-6831
Garrett Lanning, First Assistant Manager, Culver's, (816) 535-1435
Timeline
Team Trainer
Culver's
05.2026 - Current
Team Member
McAllister's Deli
04.2026 - Current
Team Member
Culver's
01.2022 - Current
High School Diploma -
Lee's Summit North High School
Some College (No Degree) - Professional Pilot
Kansas State University