JACKSON PALMER
Seneca,SC
Summary
Results-driven professional with experience at Insurance MGA, where I enhanced financial reporting accuracy through advanced Excel models. Proven ability in workflow optimization and team leadership, demonstrated by streamlining operations at Chick-fil-A. Skilled in data analysis and client engagement, consistently improving service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Intern
Insurance MGA
06.2025 - 06.2026
- Designed spreadsheet models for calculating and validating deductible amounts, increasing accuracy in financial reporting
- Built Excel tracking system for tracking deductible distribution, enhancing visibility and streamlining manual verification
- Analyzed reporting workflows and recommended process improvements to optimize operational efficiency
Front of House Team Member
Chick-fil-A
Irmo, USA
08.2023 - 07.2024
- Maintained high service quality during peak demand, supporting customer satisfaction and retention
- Facilitated efficient POS operations during busy hours and drive-through, enhancing order fulfillment process
- Managed high-volume transactions in fast-paced environment, ensuring speed and accuracy in service delivery
Dockhand
Nautical Boat Club
Chapin, USA
06.2022 - 06.2023
- Coordinated boat departures and arrivals, enhancing safety and efficiency of dock operations
- Assisted members with launch logistics and equipment handling, improving member experience and operational flow
- Maintained fleet readiness and service standards to ensure optimal performance and reliability
Education
B.S. - Management (Supply Chain), Artificial Intelligence
Clemson University
Clemson, SC12-2027
Skills
- Advanced Excel
- Data Analysis
- Workflow optimization
- Process improvement
- Presentation Development
- Team Leadership
- Client Engagement
- Trend analysis
Timeline
Intern
Insurance MGA
06.2025 - 06.2026
Front of House Team Member
Chick-fil-A
08.2023 - 07.2024
Dockhand
Nautical Boat Club
06.2022 - 06.2023
B.S. - Management (Supply Chain), Artificial Intelligence
Clemson University