Jackson Phipps
Reno,NV
Summary
Diligent [Desired Position] with solid background in managing customer needs and maintaining organized shop environment. Adept at providing exceptional customer service and ensuring accurate inventory tracking. Demonstrated ability to multitask and assist with sales, enhancing overall customer satisfaction.
Overview
7
7
years of professional experience
Work History
Pro Shop Attendant
The Club at ArrowCreek
Reno, NV
08.2022 - Current
- Managed daily operations of pro shop, ensuring efficient service delivery.
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained inventory levels, accurately tracking stock and reordering supplies as needed.
- Conducted equipment maintenance checks, ensuring optimal performance and safety standards.
Assistant Golf Professional
Spring Creek Golf Club
Spring Creek, NV
05.2023 - 08.2023
- Ran inventory reports and kept an accurate shop catalog
- Created schedules for golf staff and managed staff
Pro Shop Attendant | Greenkeeping Crew
Spring Creek Golf Club
Spring Creek, NV
05.2022 - 08.2022
- Assisted Golfers with check in and course information
- Stocked store products and maintained store cleanliness
- Coached junior golfers in Operation 36
- Cleaned, fueled, and organized golf carts
Greenkeeping Crew
Spring Creek Golf Club
Spring Creek, NV
05.2022 - 08.2022
- Maintained optimal green conditions
- Attended to any irrigation issues
- Mowed Fairways and rolled greens
Client Services
WETLAB
Sparks, NV
09.2021 - 12.2021
- Complete bottle kit orders for both contracting and subcontracting
- Label, fill, and bottle acid kits for lab use
- Operate computers, printers, copiers, and scanners for tasks around lab
- Use Microsoft Word and Excel daily
- Unload shipments and store components in proper locations throughout facility
Mixologist
Filiz Drinks
Elko, NV
11.2020 - 08.2021
- Crafted and served a variety of soda-based drinks to customers
- Prepared food items such as pretzels, popcorn, cookies and fresh citrus
- Operated cash register and ordering app (Crisp)
- Assisted manager with keeping stock and inventory up to date for ordering purposes
- Performed in-store cleaning and maintenance such as moping, dishwashing, syrup bottle filling
Delivery Driver
Ruby Mountain Pizza Co
Spring Creek, NV
11.2018 - 05.2019
- Provided friendly and attentive service to customers waiting for pickup orders to be completed
- Delivered food orders in a safe and timely manner to customers
- Helped complete food orders with the Head Chef before taking orders to tables or for delivery
Education
Bachelor of Science - Business Administration
University of Nevada, Reno
Reno, NVPGA/PGM Associate
PGA of America
Skills
- Software: Word, Excel, SentricHR, Crisp, Lightspeed, Foretees, Golf365 Premier
- Personal Attributes: Strong Work Ethic, CPR and AED Certified (April 2019- Present), Money Management
- Team player mentality
- Workplace safety
- Customer relationship building
- Cleanliness and hygiene
- Goal-oriented mindset
- Stock replenishment
- POS system operation
- Merchandising techniques
- Store layout optimization
- Golf equipment expertise
Timeline
Assistant Golf Professional
Spring Creek Golf Club
05.2023 - 08.2023
Pro Shop Attendant
The Club at ArrowCreek
08.2022 - Current
Pro Shop Attendant | Greenkeeping Crew
Spring Creek Golf Club
05.2022 - 08.2022
Greenkeeping Crew
Spring Creek Golf Club
05.2022 - 08.2022
Client Services
WETLAB
09.2021 - 12.2021
Mixologist
Filiz Drinks
11.2020 - 08.2021
Delivery Driver
Ruby Mountain Pizza Co
11.2018 - 05.2019
Bachelor of Science - Business Administration
University of Nevada, Reno
PGA/PGM Associate
PGA of America