Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jackson Ritchie

Heber

Summary

Dynamic HVAC Installer with a proven track record at MVTC, excelling in system installation and troubleshooting. Recognized for enhancing client comfort through precise ductwork installation and exceptional customer service. Committed to safety and efficiency, consistently delivering high-quality results while fostering strong client relationships.

Professional HVAC specialist prepared to deliver high-quality installations and maintenance services. Background includes comprehensive experience in installing, repairing, and maintaining HVAC systems. Known for collaborating effectively with team members and adapting to changing project requirements. Proficient in system diagnostics and committed to safety and efficiency.

Diligent with extensive hands-on experience in HVAC installation, ensuring optimal system performance and client satisfaction. Proven track record of efficiently installing HVAC systems in residential and commercial settings. Demonstrated strong troubleshooting and problem-solving skills, coupled with excellent teamwork and communication abilities.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Accomplished HVAC Technician with strong knowledge of 1+ years experience in equipment start-up and troubleshooting. Collaborates well with co-workers.

Overview

8
8
years of professional experience

Work History

HVAC Installer

MVTC
07.2024 - Current
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Installed components to improve HVAC system performance.
  • Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
  • Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
  • Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.

Food Server

The Homestead Resort
05.2023 - 09.2023
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Salesman

Fox Pest Control
02.2021 - 05.2021
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.

Online Order Associate

Home Depot
03.2020 - 09.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Increased customer satisfaction with thorough product demonstrations and personalized advice.

Framer

RAKK Construction
06.2019 - 02.2020
  • Maintained a clean work environment by organizing materials and removing debris at the end of each day.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
  • Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
  • Demonstrated versatility in framing skills by adapting to various project requirements, including residential homes, commercial buildings, and custom projects.
  • Increased job site safety through regular maintenance and proper use of tools and equipment.
  • Assisted in the completion of complex framing projects by providing timely support to fellow team members.
  • Followed safety protocols when using nail guns, saws, and grinders.
  • Improved client satisfaction by consistently completing high-quality framing work within designated timeframes.
  • Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.

Cart Pusher

Walmart
01.2018 - 06.2019
  • Removed litter from parking lot, planters and cart storage areas.
  • Directed customers to appropriate areas in store to assist with locating products.
  • Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
  • Assisted customers in loading groceries into cars.
  • Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
  • Gathered carts manually and with remote controlled cart pusher.
  • Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.

Education

Wasatch Highschool
Heber, UT

Skills

  • System installation
  • Ductwork installation
  • Electrical wiring
  • Sheet metal fabrication
  • OSHA compliance
  • System troubleshooting
  • Electrical safety
  • HVAC controls
  • Thermostat installation
  • Technical troubleshooting
  • System maintenance
  • Ventilation systems

Languages

Spanish
Professional Working
Portuguese
Full Professional

Timeline

HVAC Installer

MVTC
07.2024 - Current

Food Server

The Homestead Resort
05.2023 - 09.2023

Salesman

Fox Pest Control
02.2021 - 05.2021

Online Order Associate

Home Depot
03.2020 - 09.2020

Framer

RAKK Construction
06.2019 - 02.2020

Cart Pusher

Walmart
01.2018 - 06.2019

Wasatch Highschool

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