Jackson Sangillo
San Diego,CA
Summary
Proactive and adaptable professional with a background in customer service and time management, demonstrated across roles with national chains. Excelled in high-pressure environments, enhancing customer satisfaction through efficient service and organizational skills. Skilled in training peers and improving service, showcasing a commitment to excellence and a willingness to learn.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support
Puesto
La Jolla, CA
08.2025 - 01.2026
- Collaborated with servers to deliver food and beverages promptly to guests, maintaining high levels of customer satisfaction
- Assisted in the setup and breakdown of banquet events, ensuring smooth operations and timely service
- Maintained cleanliness of workstations, including sweeping floors, wiping surfaces, and sanitizing utensils
- Provided exceptional customer service by promptly addressing guest inquiries or concerns during meal times
Busser
Islands Restaurants
San Diego, CA
08.2024 - 04.2025
- Floor cleaning, transition, and table reset.
- Excellent communication with other staff and and management.
- Focus on productivity improvement, task efficiency, customer satisfaction.
- Supported kitchen staff by delivering food orders promptly and accurately.
- Adapted to changing priorities in a fast-paced environment, ensuring smooth operations.
Host
Islands Restaurants
San Diego, CA
01.2024 - 07.2024
- Customer facing aligning priority tasks with both patrons and colleagues.
- Reservation coordination, organization and customer service.
- Enhanced customer satisfaction and contribution to company revenue.
- Provided menu information and answered customer inquiries to support informed decisions.
Education
High School Diploma -
Rancho Bernardo High School
Rancho Bernardo, CA06-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Calm under pressure
Certification
- ServSafe Food Handler Certification
- Food Safety Certification
- Driver's License
- Food Handler Certification
Personal Information
- Willing To Relocate: Anywhere
- Driving License: Yes
- Availability: Anywhere
Timeline
Support
Puesto
08.2025 - 01.2026
Busser
Islands Restaurants
08.2024 - 04.2025
Host
Islands Restaurants
01.2024 - 07.2024
High School Diploma -
Rancho Bernardo High School