JACKSON SCHERDEN
Communications major at Texas A&M University with hands-on experience in sales, real estate, business development, and relationship management. As a first-year leasing professional, became a top-performing agent while helping build a collaborative, high-performing team culture. Skilled in prospecting, negotiation, marketing, and client engagement, with interests in sports, health, fitness, and consumer-focused industries.
Offering a dynamic mix of interpersonal and organizational skills, eager to learn and excel within the leasing environment. Brings the ability to quickly understand market trends and property management practices, ensuring seamless tenant interactions and lease processing. Ready to use and develop communication and customer service skills in [Desired Position] role.
Personable and highly efficient with deep a deep understanding of customer service and property management principles, paired with strong communication and organizational skills. Knowledge of tenant relations and property leasing software, combined with the ability to effectively manage lease agreements and maintain tenant satisfaction. Dedicated to creating positive living experiences and driving occupancy rates.
Work History
Leasing Agent / Community Specialist
11 Months- Became a top-performing leasing agent as a first-year professional, driving leasing activity, resident retention, and customer satisfaction.
- Built strong relationships with prospects, residents, and parents through responsive communication, personalized service, and consistent follow-through.
- Helped foster a team-first office culture focused on accountability, collaboration, and pushing one another to improve rather than competing internally.
- Applied prospecting, needs assessment, sales presentations, objection handling, negotiation, and closing throughout the full leasing cycle.
- Supported occupancy and retention through marketing, lead follow-up, renewals, resident engagement, and knowledge of the College Station student-housing market.
- Resolved resident and prospect issues professionally while maintaining a high-quality customer experience.
Owner & Operator
1 Year 3 Months- Founded and operate a service-based business managing client acquisition, sales, scheduling, service delivery, operations, and financial coordination.
- Built a client base through referrals, repeat business, reliable execution, and strong customer relationships, earning consistent 5-star reviews.
- Manage multiple client projects independently while maintaining clear communication, service standards, and follow-through.
- Identify client needs, develop practical solutions, and manage projects from initial contact through completion.
Leasing Agent
3 Months- Supported daily operations at a high-volume student-housing community while managing leasing activity, resident communication, and administrative processes.
- Conducted frequent property tours and leasing consultations, converting prospective residents into signed leases while delivering a professional customer experience.
- Managed leasing documentation and internal records to support accurate, efficient operations.
Education
Bachelor of Science - Communications
Minor - Business
Skills
Accomplishments
- Top Leasing Agent recognition within Arena Group.
- Texas A&M Dean's List.