Jackson Schulz
Cary,NC
Summary
Reliable with experience as Assistant Food Runner in fast-paced, high-pressure restaurant environments. Demonstrated strengths in multitasking, organization and maintaining efficient workflow to support team success. Proven ability to uphold cleanliness standards while ensuring seamless guest dining experiences. Committed to providing top-notch service, thereby contributing positively to customer satisfaction and restaurant reputation.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Assistant Food Runner
a'Verde Cocina + Tequila Library
Cary, NC
09.2023 - Current
- Conducted regular checks on all dining areas to ensure cleanliness and order.
- Delivered orders from kitchen staff to restaurant patrons in a timely manner.
- Provided assistance to waitstaff in serving food and beverages as needed.
- Cleaned up spilled food or drink promptly and safely.
- Maintained adequate levels of condiments, silverware, glassware, napkins.
- Removed dirty dishes from tables between courses and after meals.
- Refilled drinks when requested by customers or servers.
- Verified accuracy of orders prior to delivery to guests' tables.
- Communicated with kitchen personnel regarding shortages or special orders.
- Adhered to safety protocols while handling hot plates or sharp utensils.
- Replenished ice bins throughout the shift as necessary.
- Performed closing duties such as cleaning workstations, sweeping floors.
- Checked expiration dates on stored food items regularly for freshness.
- Assisted chefs with preparation tasks when needed during peak hours.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Assisted servers to optimize guest dining experience.
- Memorized dining room floor plans and understood seat number system.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Relayed orders and special requests to cooks.
- Responded quickly to customer concerns and escalated major issues to management.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Offered insight into menu items to answer customer questions.
- Completed final preparations of dishes and quickly delivered items to customers.
- Participated in ongoing training to enhance job skills and knowledge.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Resolved guest complaints to maintain complete customer satisfaction.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Supported serving staff in delivering accurate and well-presented food orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Effectively multitasked within fast-paced environment.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Double-checked meals placed in window against customer tickets for accuracy.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Built and maintained relationships with regular customers by learning and remembering preferences.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
Team Member
Tropical Smoothie Cafe
Cary, NC
03.2023 - 09.2023
- Maintained a clean work area throughout the shift.
- Followed all safety guidelines when handling food and beverage items.
- Visually counted and inspected dinnerware to replenish trays and bins.
- Pitched in to perform observed needs during customer lulls without waiting to be asked by management.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Drove team success by quickly completing assigned tasks.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Replenished supplies in kitchen, behind counter and at dining room stations to meet expected demands.
- Totaled bills, accepted payments and returned change.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Maintained order of customer and crew member work areas.
Education
High School Diploma -
Cary High School
Cary, NC06-2025
Skills
- Food presentation
- Order Accuracy
- Fast Learner
- Table Bussing
- Food safety knowledge
- Professional Appearance
- POS Systems
- Cash Handling
- Teamwork and Collaboration
- Fine Dining
- Foodservice
- Kitchen Support
- Table Setting
- Server Support
- Heavy Lifting
- Issue Resolution
- Cleaning and sanitizing
Timeline
Assistant Food Runner
a'Verde Cocina + Tequila Library
09.2023 - Current
Team Member
Tropical Smoothie Cafe
03.2023 - 09.2023
High School Diploma -
Cary High School