Jackson Shumpert
Gaston,SC
Summary
I have experience with handling customers over the phone and in person when they came to deliver payments as i am currently a receptionist. I also worked in a warehouse setting for most of my work experience and had to organize and stock our warehouse and made sure I gave good impressions to the delivery drivers and many customers as I was often the first person that they would see.
Overview
2
2
years of professional experience
Work History
Receptionist
Krantz Kooling & Heating
03.2023 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Warehouse Coordinator
Krantz Kooling & Heating
08.2021 - 03.2023
- Verified accuracy of shipping and receiving documents.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Performed data entry to maintain accurate records of inventory levels and shipping.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Coordinated receiving process and managed dock to efficiently unload trucks.
Education
High School Diploma -
Airport High School
West Columbia, SC06.2022
Skills
- Prioritization
- Restock Shelves
- Process Payments
- Making Appointments
- Critical Thinking
- Performance Improvement
- Call Answering and Routing
Timeline
Receptionist
Krantz Kooling & Heating
03.2023 - Current
Warehouse Coordinator
Krantz Kooling & Heating
08.2021 - 03.2023
High School Diploma -
Airport High School
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