To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Wholesale Manager Veterinary Supplies
Disanmex S.A. De C.V.
Mexicali, Baja California
09.2019 - 01.2024
Analyzed market and delivery systems to assess present and future materials availability.
Reviewed and approved purchase orders and invoices for accuracy and completeness.
Facilitated resolution of vendor disputes and discrepancies.
Created purchasing policies and procedures that complied with company standards and regulatory requirements.
Hired and trained purchasing staff to improve effectiveness of purchasing operations
Generated reports on purchasing activities to support management decisions
Monitored inventory levels and avoided shortages with timely replenishment of stock
Pension Customer Service Representative
Kellly Temp. Services ( Willis Towers Watson)
Chicago, IL
08.2018 - 07.2019
Responded to customer requests for products, services, and company information.
Updated account information to maintain customer records.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Updated account information to maintain customer records
Answered constant flow of customer calls with minimal wait times
Offered advice and assistance to customers, paying attention to special needs or wants
Handled customer inquiries and suggestions courteously and professionally
Senior PetsMart Hotel
Petmart
Escondido , CA
02.2018 - 08.2018
Greeted and assisted guests by gathering information pertaining to reservations or requests.
Increased customer service ratings through personable service.
Provided exceptional service and assistance to guests upon check-in.
Provided services efficiently and with high level of accuracy.
Supervised team of 8 front desk agents and helped to resolve issues arising during shifts
Delivery Driver
Amazon
Irvine, CA
10.2017 - 01.2018
Loaded truck and properly secured items to prevent damage for deliveries.
Kept detailed mileage and fuel reports to track overall fuel costs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated light trucks to deliver loads as far as 50 miles from home location
Border Manager Disanmex
Disanmex S.A. De C.V.
Mexicali, Baja California
02.2007 - 01.2017
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Developed and maintained relationships with customers and suppliers through account development.
Accomplished multiple tasks within established timeframes.
Planned and budgeted accurately to provide business with resources needed to operate smoothly
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
Accounting Manager at Alliance Consulting, S.A. DE C.V. - Applaudo Studios, S.A. de C.V.Accounting Manager at Alliance Consulting, S.A. DE C.V. - Applaudo Studios, S.A. de C.V.
Collection Manager at AON RISK SOLUTIONS, AGENTE DE SEGUROS Y DE FIANZAS, S.A. DE C.V.Collection Manager at AON RISK SOLUTIONS, AGENTE DE SEGUROS Y DE FIANZAS, S.A. DE C.V.