Jackson Stricker
Toledo
Summary
Accomplished Closing Manager and Deli Assistant at Monnette's Market, renowned for elevating customer satisfaction through exceptional service and product knowledge. Expert in cleanliness and inventory management, I significantly enhanced operational efficiency. My honest communication fostered strong customer and team relationships, embodying integrity and dedication in every task.
Overview
3
3
years of professional experience
Work History
Deli Assistant
Monnette's Market
10.2024 - Current
- Monitored product quality closely by checking expiration dates and rotating stock accordingly.
- Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
- Developed positive relationships with regular customers through attentive service and genuine conversation.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Maintained accurate inventory control by conducting regular stock checks and replenishing as necessary.
Closing Manager
Monnette's Market
04.2022 - Current
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Collaborated with other department managers to address any operational issues, working together to find effective solutions.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
Education
Bachelor of Arts - Communications
University of Toledo
Toledo, OH04-2028
Skills
- Product presentation
- Cleanliness and sanitation
- Cross-selling products and services
- Customer service
- Honesty and integrity
- Loading and unloading
- Interactive communication skills
- Verbal and written communication
- Heavy lifting
- Pricing and shelf labeling
- Inventory counts
- Product stocking and rotation
- Product knowledge
Timeline
Deli Assistant
Monnette's Market
10.2024 - Current
Closing Manager
Monnette's Market
04.2022 - Current
Bachelor of Arts - Communications
University of Toledo
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