Jackson Sullivan
Navarre,FL
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate/Barista
Waterboyz and Cafe Single Fin
Pensacola, FL
04.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
- Maintained cleanliness and organization of sales floor to create inviting atmosphere for customers.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Provided exceptional customer service, resolving issues promptly to promote customer loyalty.
Pizza Specialist
Mountain Mike's Pizza
San Jose, CA
07.2023 - 01.2024
- Ensured food safety standards were followed throughout the entire preparation process.
- Collaborated with team to deliver timely service of items.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Maintained adherence to stringent delivery deadlines.
- Notified customers of delays to decrease calls to support.
- Operated a variety of machinery and tools safely and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
Lifeguard
Cedar Fair
San Jose , CA
03.2023 - 07.2023
- Observed sections of assigned water zone of responsibility.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Watched over swimmers to respond quickly to distress situations.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Patrolled recreational areas before athletes, patrons and general public arrived to identify potential safety hazards.
Ride Operator
Cedar Fair
San Jose, CA
07.2022 - 03.2023
- Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
- Assisted with loading, unloading, and securing passengers on rides.
- Performed daily inspections of rides according to company guidelines.
- Resolved customer complaints in a professional manner.
- Managed queues and flow of guests, maintaining order and efficiency.
- Operated attraction equipment precisely to concur with operational procedures.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Built relationships with members and guests and created welcoming and warm environments that promoted future visits.
- Responded promptly to ride malfunctions, implementing emergency procedures when necessary.
- Adhered to all safety regulations while operating the rides at all times.
- Monitored guest behavior while riding attractions.
Education
Bachelor of Science - Global Marketing
The University of West Florida
Pensacola, FL05.2028
High School Diploma -
Valley Christian High School
San Jose, CA05.2024
Skills
- Stress management capacity
- Operation and control
- Problem-solving
- Multi-tasking strength
- Client service
- Safety reporting
- Behavior management
- Water monitoring
- Weather monitoring
- Group and individual instruction
- CPR and AED training
- Team building
Affiliations
- Surfing
- Snowboarding
- Skateboarding
- Lacrosse
- Missionary
- DJing
Languages
Spanish
Limited
English
Native/ Bilingual
Interests
- Participating in cultural exchange programs and homestays
- Youth Development Programs
- Team Sports
- Music
- School Organizations (Up & Up)
Timeline
Sales Associate/Barista
Waterboyz and Cafe Single Fin
04.2025 - Current
Pizza Specialist
Mountain Mike's Pizza
07.2023 - 01.2024
Lifeguard
Cedar Fair
03.2023 - 07.2023
Ride Operator
Cedar Fair
07.2022 - 03.2023
Bachelor of Science - Global Marketing
The University of West Florida
High School Diploma -
Valley Christian High School