Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Intern
GTG Operating
05.2023 - 08.2023
Analyzed problems and worked with teams to develop solutions.
Sorted and organized files, spreadsheets, field maps and reports.
Explored new technologies and approaches to streamline processes.
Participated in workshops and presentations related to projects to gain knowledge.
Interacted with customers by phone, email, or in-person to provide information.
Facilitated successful completion of projects from concept to launch.
Collaborated with senior management on new initiatives to build confidence.
Gathered, organized and input information into digital database.
Golf Pro Shop Employee
Willowbrook Country Club
07.2022 - 03.2023
Took phone calls to book tee times and answer questions pertaining to golf operations.
Operated cash register to accept cash, credit card and gift card payments.
Assisted club members with cleaning and storage of golf bag and clubs.
Educated members and customers on new products, services and discounts to promote additional sales.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
Lifeguard
Willowbrook Country Club
05.2021 - 07.2022
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Demonstrated rescue techniques and provided first aid in emergency situations.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Trained new lifeguards on safety procedures and protocol.
Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.