Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

Jackson Williams

Cashier
Bethel,CT

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Retail Assistant

HomeGoods
Danbury, CT
11.2021 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Logged reports, expenses, receipts, and sales in company database.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Education

High School Diploma -

Bethel High School
Bethel CT
09.2018 - 06.2022

Skills

Retail sales techniques

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Interests

Animal Care

Creative Writing

Video Game Programming

Timeline

Retail Assistant

HomeGoods
11.2021 - Current

High School Diploma -

Bethel High School
09.2018 - 06.2022
Jackson WilliamsCashier