JACKSON-WINSTON LATONYA
Allen Park,MI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
TRANSPORTATION TERMINAL SUPERVISOR
City of Detroit Department of Transportation
Detroit, Michigan
02.2015 - Current
TRANSPORTATION EMERGENCY DISPATCHER
City of Detroit Department of Transportation
Detroit, Michigan
11.2014 - 02.2015
- Monitored and prioritized incoming calls based on urgency and severity.
- Utilized radio communication systems to relay information to emergency personnel.
- Collaborated with police, fire, and medical teams during emergencies.
- Coordinated emergency response efforts for various incidents within city limits.
- Maintained accurate dispatch logs for all calls received and actions taken.
TRANSPORTATION TERMINAL SUPERVISOR
City of Detroit Department of Transportation
Detroit, Michigan
10.2008 - 11.2014
- Supervised daily operations of transit terminals, ensuring efficient workflow.
- Implemented process improvements to enhance terminal efficiency and performance.
- Communicated with city officials regarding operational issues and solutions.
- Supervised the daily operations of the terminal, including personnel management and equipment maintenance.
Transportation Equipment Operator
City of Detroit Department of Transportation
Detroit, Michigan
09.1996 - 10.2008
- Operated buses along designated routes, ensuring timely transport of passengers.
- Conducted pre-trip inspections to confirm safety and operational standards.
- Assisted passengers with disabilities, ensuring accessibility and comfort during travel.
- Communicated with dispatch about route changes and delays, optimizing service delivery.
- Adhered to DOT regulations and local laws, promoting safety standards in operations.
Education
GED -
DEARBORN ADULT EDUCATION
Dearborn, MI05-1992
Skills
- Terminal operations
- Incident management
- Equipment maintenance
- Process improvement
- Resource management
- Fleet management
- Problem solving
- Stakeholder communication
- Attention to detail
- Customer service
- Policy enforcement
- Positive attitude
Timeline
TRANSPORTATION TERMINAL SUPERVISOR
City of Detroit Department of Transportation
02.2015 - Current
TRANSPORTATION EMERGENCY DISPATCHER
City of Detroit Department of Transportation
11.2014 - 02.2015
TRANSPORTATION TERMINAL SUPERVISOR
City of Detroit Department of Transportation
10.2008 - 11.2014
Transportation Equipment Operator
City of Detroit Department of Transportation
09.1996 - 10.2008
GED -
DEARBORN ADULT EDUCATION