Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jacky Chen

Belleville,IL

Summary

Resourceful Signal Support Systems Specialist talented in monitoring network operations. Diligent subject matter expert in telecommunications network troubleshooting and the installation of signal support equipment. Looking to take on a new position working with a diverse group of people at a great company. Bilingual individual promoting 2 years of expertise managing the operation of signal support systems. Disciplined Signal Support Systems Specialist challenged with successfully creating technical policies and procedures. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Signal Support Systems Specialist

US Army
10.2018 - 10.2022
  • Installed, operated, and maintained tactical and strategic communication systems and equipment
  • Troubleshot and diagnosed communication equipment issues in high-pressure situations
  • Maintained accurate records of all maintenance and repair activities
  • Conducted regular training for other soldiers on proper use and maintenance of communication equipment
  • Operated and maintained communication security (COMSEC) devices and procedures
  • Installed and employed signal support systems and terminal devices for battlefield situations.
  • Identified issues and initiated troubleshooting methods for signal support services, including radio, wire and battlefield automated systems.
  • Used computers to control and monitor network status during battlefield operations.

Education

High School Diploma -

Galileo High School
San Francisco, CA
06.2018

Certificate - Cyber Security

CALC, Institute of Technology
Fairview Heights, IL
02-2025

Skills

  • Equipment Functional Improvement
  • Project Scheduling
  • Functional Specifications Compliance
  • Circuitry Assembly
  • System Log Maintenance
  • CHINESE Translation
  • Software installation
  • Task prioritization
  • Audio and video systems
  • Verbal and written communication
  • Installation and maintenance
  • Operating system administration
  • Signal analysis

Languages

Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional

Certification

  • CompTIA Security+
  • CompTIA IT Fundamentals+

Timeline

Signal Support Systems Specialist

US Army
10.2018 - 10.2022

High School Diploma -

Galileo High School

Certificate - Cyber Security

CALC, Institute of Technology

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