Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Work Availability
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Jaclyn Armstrong

Minneapolis,MN

Summary

Experenced driver with strong background in vehicle recovery and roadside assistance. Known for reliability, adaptability, and effective teamwork to meet changing demands. Skilled in operating towing equipment, ensuring safety, and delivering excellent customer service. Focused on achieving results and supporting team success.

Overview

20
20
years of professional experience

Work History

Personal Care Assistant

Elite Nursing Services
04.2018 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Tow Truck Driver

Corky's Towing
11.2012 - 02.2017
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.

Tow Truck Dispatcher

Corky's Towing
03.2005 - 02.2017
  • Assisted in training new staff members on dispatch procedures, ensuring consistent quality across the team.
  • Provided exceptional service, addressing customer inquiries and handling complaints professionally.
  • Managed daily shift reports for accurate record-keeping of dispatched calls and completed jobs.
  • Improved response times by effectively prioritizing and dispatching tow truck assignments.

Education

Bachelor Administration - Criminal Justice Forenics

Columbia Southern University
Orange Beach, AL
08-2027

Skills

  • Strong work ethic
  • Safe driving practices
  • Towing equipment operation
  • Customer service

Languages

English
Native or Bilingual

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemote

Timeline

Personal Care Assistant

Elite Nursing Services
04.2018 - Current

Tow Truck Driver

Corky's Towing
11.2012 - 02.2017

Tow Truck Dispatcher

Corky's Towing
03.2005 - 02.2017

Bachelor Administration - Criminal Justice Forenics

Columbia Southern University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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