Jaclyn Baillie
Houston,TX
Summary
Highly organized and efficient with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Amazing Lash Studio
Austin , TX
2023.03 - Current
- Managed customer check out process, booked appointments for customers, managed customer complaints and helped reach resolutions to those complaints
Cashier/Server
Southerns Pizza and Sports Pub
Leander , TX
2021.06 - Current
- Cashier/Server duties and food prep
- Dish washing and clean up
Host/Takeout
P.F. Chang's
Austin , TX
2022.06 - 2023.03
- Took guests to tables, handled takeout responsibilities and did delivery orders
Education
Some College (No Degree) - Biology
University of Houston
Houston, TXSome College (No Degree) - General Sciences
Austin Community College
Austin, TXHigh school diploma -
Leander High School
Leander, TX05.2021
Skills
- English
- Laundry
- Team management
- Medication administration
- Babysitting
- Leadership
- Strategic planning
- Organizational skills
- Communication skills
- Time management
- Cleaning
Certification
- BLS Certification, 05/01/23
- Heartsaver Certification, 05/01/23
- OSHA 10, Present
- Certified Medical Assistant, 03/01/22
Timeline
Receptionist
Amazing Lash Studio
2023.03 - Current
Host/Takeout
P.F. Chang's
2022.06 - 2023.03
Cashier/Server
Southerns Pizza and Sports Pub
2021.06 - Current
- BLS Certification, 05/01/23
- Heartsaver Certification, 05/01/23
- OSHA 10, Present
- Certified Medical Assistant, 03/01/22
Some College (No Degree) - Biology
University of Houston
Some College (No Degree) - General Sciences
Austin Community College
High school diploma -
Leander High School
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