Compassionate Registered Nurse with expertise in patient assessment, care coordination, and case management. Designs and implements targeted care plans to meet individual patient needs. Enhances patient outcomes through strategic care planning and follow-up. Focused on delivering quality healthcare and building strong relationships with patients and families.
Work History
REGISTERED NURSE, CASE MANAGER
3 Years 6 Months
YORK HOSPITAL HOME CARE | 04.2023 - Current
Communicate with physicians, therapists, and families to align care goals.
Educated patients and caregivers on medications, wound care, and symptom management.
Guided care decisions using home health regulations, eligibility criteria, and clinical standards.
Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
ASSISTANT DIRECTOR OF NURSING
1 Year 3 Months
WEBSTER AT RYE | 12.2021 - 03.2023
Directed daily nursing operations, ensuring resident care standards and regulatory compliance
Supervised nursing staff, supporting scheduling, coverage, and shift workflow coordination
Reviewed clinical documentation for accuracy, completeness, and timely charting
Supported survey readiness, corrective actions, and quality improvement initiatives
Coached nursing team members on policies, procedures, and resident care practices
Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
Director Of Nursing Services
1 Year 3 Months
DURGIN PINES | 09.2020 - 12.2021
Directed daily nursing service delivery for an 88-bed nursing facility, ensuring coordinated patient care.
Directed daily nursing operations to maintain compliance with state, federal, and facility standards.
Developed and maintained nursing education clinical competency requirements and structured new staff orientation training programs.
Managed clinical safety quality assurance survey preparation by assembling required documentation and ensuring process readiness.
Coordinated fiscal management activities to support PDPM operations through interdisciplinary collaboration.
Conducted regular audits and implemented ongoing process improvements to maintain compliance with regulatory standards.
Collaborated with interdisciplinary teams to support resident outcomes and survey readiness.
Assistant Director of Nursing/Infection Prevention
1 Year
DURGIN PINES | 09.2019 - 09.2020
Directed day-to-day implementation of infection prevention program across 88-bed facility to maintain compliance with infection control practices.
Supervised daily nursing operations to ensure compliance with resident care standards and state regulations.
Participated in management team meetings to support evaluation of resident status census changes and resolution of resident complaints or concerns.
Supported resident care through skilled rehabilitation and nursing facility operations aligned with 5-star quality expectations.
Directed clinical management processes and clinical oversight activities. Led wound rounds, treatment follow-up, and care coordination to support consistent patient care. Coordinated ongoing clinical review across wound care and follow-up workflows.
Manager Perioperative Services
10 Months
PORTSMOUTH REGIONAL HOSPITAL | 11.2018 - 09.2019
Nurse Leader for approximately 100 employees throughout Same Day Care, Endoscopy, PACU, and Preadmission Testing
Oversaw multidisciplinary perioperative teams, reinforcing standards for safety, quality, and workflow consistency.
Collaborated with surgeons, anesthesia, and nursing leaders to resolve operational issues and support case completion.
Managed policy adherence, regulatory readiness, and documentation practices across perioperative services.
Coordinated operating room schedules, case readiness, and resource allocation to support efficient daily throughput.
Surgical Liaison
1 Year 3 Months
PORTSMOUTH REGIONAL HOSPITAL | 08.2017 - 11.2018
Standardized communication across Same Day Care, Operating Room, Endoscopy, and Post Anesthesia Care Unit to enhance collaboration.
Kept family members informed of patients’ movement through their surgical process.
Responsible for keeping family members informed of patients’ movement through their surgical process.
Facilitated admissions, transfers, and discharge coordination using accurate clinical and administrative documentation.
Coordinated communication between patients, families, nurses, and physicians to support timely care decisions.
Collaborated with interdisciplinary teams to streamline patient flow and reduce communication gaps.
Explained procedures, next steps, and hospital processes clearly to patients and family members.
Resolved service concerns by directing issues to appropriate departments and following through to closure.
Clinical Case Manager
3 Years 3 Months
PORTSMOUTH REGIONAL HOSPITAL | 05.2014 - 08.2017
Case manager on a 38 bed Medical Oncology Unit and a 25+ bed Emergency Unit.
Conducted daily utilization review, discharge planning, patient assessments, and physician rounding to optimize patient care.
Collaborated with physicians, nurses, and social services to align care plans with patient needs.
Managed utilization review documentation to support medical necessity and appropriate level of care.
Facilitated referrals to community resources, home health, rehabilitation, and behavioral health services.
Coordinated interdisciplinary discharge planning to support safe patient transitions and continuity of care.
Completed psychosocial assessments to identify barriers, resources, and appropriate post-acute support.
Director of Medical/Oncology
1 Month
PORTSMOUTH REGIONAL HOSPITAL | 12.2015 - 01.2016
Managed the fiscal and clinical operations of a 38 Medical Oncology
Directed departmental operations to align staffing, workflow, and patient care priorities.
Led multidisciplinary teams through policy implementation and service improvement initiatives.
Oversaw budget planning, resource allocation, and fiscal controls for assigned programs.
Ensured compliance with healthcare regulations, accreditation standards, and internal procedures.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Coordinated cross-functional initiatives to improve communication and service delivery.
Staff Nurse- Medical Oncology
3 Years 5 Months
PORTSMOUTH REGIONAL HOSPITAL | 12.2010 - 05.2014
Served as staff RN on Medical Oncology floor
Prioritized multiple patient needs in fast-paced clinical settings while maintaining safe nursing practice.
Delivered direct patient care, monitoring vital signs, pain levels, and clinical changes for timely intervention.
Administered medications and treatments accurately, following physician orders and hospital safety protocols.
Director of Office Operations
2 Years 1 Month
AMEDISYS HOME HEALTH AND HOSPICE | 09.2008 - 10.2010
Ensured state and federal regulatory compliance for home health operations.
Oversaw staffing and performance management for 65+ employees. Recruit, hire, orient, assign, evaluate and guide staff positions to meet agency and patient needs.
Developed business initiatives and improved agency efficiency to enhance fiscal success.
Clinical Manager
1 Year
AMEDISYS HOME HEALTH AND HOSPICE | 01.2007 - 01.2008
Collaborated with Director of Operations to provide comprehensive case management for patients and families, ensuring personalized support.
Developed and coordinated patient care plans based on physician’s orders, evaluating effectiveness and adjusting as needed for optimal outcomes.
Maintained fiscal responsibility while upholding high standards of care and ensuring compliance with policies, procedures, and regulatory requirements.
Facilitated telephonic triage for patients, ensuring timely assessment of health concerns and directing them to suitable resources.
Nurse Case Manager
2 Years
AMEDISYS HOME HEALTH AND HOSPICE | 01.2005 - 01.2007
Coordinated interdisciplinary services for 35+ patients, ensuring comprehensive care.
Delivered independent, clinically appropriate care to diverse patient population, enhancing health outcomes.
Ensured adherence to Medicare/Medicaid reimbursement and documentation standards, supporting compliance.
Medical/Surgical/Pediatric Staff Nurse
1 Year
Wentworth Douglas Hospital | 01.2004 - 01.2005
RN New Graduate RN Program
Wentworth Douglas Hospital | 01.2004 - 01.2004
LNA-Telemetry
2 Years
Wentworth Douglas Hospital | 01.2002 - 01.2004
Education
Associate of Arts - Nursing
NHTI | Stratham, NH | 06-2004
No Degree - Social Work
University of New Hampshire | NH
Skills
Care coordination
Leadership Development
Quality assurance management
Patient advocacy
Direct patient care
Goal setting
Care coordination
Proven track record of successful career advancement
Work environment promotion
Timeline
REGISTERED NURSE, CASE MANAGER
YORK HOSPITAL HOME CARE
04.2023 - CurrentRead More
ASSISTANT DIRECTOR OF NURSING
WEBSTER AT RYE
12.2021 - 03.2023Read More
Director Of Nursing Services
DURGIN PINES
09.2020 - 12.2021Read More
Assistant Director of Nursing/Infection Prevention