Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Jaclyn Besche

Queenstown,Maryland

Summary

Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Registrar

Anne Arundel County Public Schools
10.2018 - Current
  • Greeted every family with a personable approach and provided knowledgeable service.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Updated computer system with latest information to keep records current and accurate.
  • Monitored enrollment processes to meet regulations and accreditation standards.
  • Distributes transfer grades to appropriate staff
  • Creates transfer transcripts for new enrollments.
  • Maintains diploma list, orders and distributes latin honors/diplomas/stoles to appropriate students

Owner's Assistant

TJ Detailing
01.2016 - Current
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Maintains expenses database.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Creates all business templates and maintains website.
  • Maintains customer database and payment database.

Secretary

Anne Arundel County Public Schools
02.2009 - 10.2018
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.

Education

High School Diploma -

South River High School
Edgewater, MD

Skills

  • Database Administration
  • Electronic Medical Record Software
  • Clerical Support
  • Calm Under Pressure
  • Team Management
  • Time Management
  • Teamwork and Collaboration
  • Data Management
  • Customer Service
  • Self-Directed
  • Computer Skills

Certification

  • Certified Nutrition Coach
  • Certified Personal Fitness Trainer

Timeline

Registrar

Anne Arundel County Public Schools
10.2018 - Current

Owner's Assistant

TJ Detailing
01.2016 - Current

Secretary

Anne Arundel County Public Schools
02.2009 - 10.2018

High School Diploma -

South River High School
Jaclyn Besche