Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registrar
Anne Arundel County Public Schools
10.2018 - Current
Greeted every family with a personable approach and provided knowledgeable service.
Organized, reviewed, and filed paperwork for secure recordkeeping.
Verified paperwork accuracy and checked for completion prior to processing.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Updated computer system with latest information to keep records current and accurate.
Monitored enrollment processes to meet regulations and accreditation standards.
Distributes transfer grades to appropriate staff
Creates transfer transcripts for new enrollments.
Maintains diploma list, orders and distributes latin honors/diplomas/stoles to appropriate students
Owner's Assistant
TJ Detailing
01.2016 - Current
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Maintains expenses database.
Offered technical support and troubleshot issues to enhance office productivity.
Creates all business templates and maintains website.
Maintains customer database and payment database.
Secretary
Anne Arundel County Public Schools
02.2009 - 10.2018
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing, and filing documents.
Entered data into system and updated customer contacts with information to keep records current.