Jaclyn Borden
Anderson,Alabama
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Tempus Primary Care
06.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Integrity Family Care
06.2019 - 06.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
EMR Assistant/Patient Care Assistant
The Heart Center
08.2016 - 06.2019
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Coordinated and processed personnel files and medical records.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Organizing chart audits for insurance companies
- Managing time sheets for the clinical staff
- Scheduling meetings with pharmaceutical reps
- Assisting with file keeping for employee personnel files
- Managing the online patient portal
- EMR troubleshooting
CV Tech
The Heart Center
08.2015 - 08.2016
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Monitored patient activity during stress test to record data.
- Educated patients on testing and preparation steps prior to procedure.
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
Advanced Scheduler
The Heart Center
07.2011 - 08.2015
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
High School Diploma -
Bob Jones
Madison AL05.2009
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Data Entry
- Reliable team player
- Medical office administration
- Inventory and supply management
Timeline
Medical Assistant
Tempus Primary Care
06.2021 - Current
Medical Assistant
Integrity Family Care
06.2019 - 06.2021
EMR Assistant/Patient Care Assistant
The Heart Center
08.2016 - 06.2019
CV Tech
The Heart Center
08.2015 - 08.2016
Advanced Scheduler
The Heart Center
07.2011 - 08.2015
High School Diploma -
Bob Jones
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