Jaclyn Bridgman

Office Administrator:

• Managed internal communications, scheduling, and rental coordination, serving as the primary liaison for members, vendors, and clients to ensure smooth operations.
• Created documents, presentations, and reports using Microsoft Office and Google Suite.
• Oversaw payroll and financial processing for 28 employees using ADP and QuickBooks.
• Developed and maintained organized digital and physical record-keeping systems.

Outreach Coordinator:

• Created and managed digital content, graphics, and public messaging across social media and email campaigns to enhance brand visibility and audience engagement.
• Planned and executed community-focused events and fundraising initiatives, increasing attendance and expanding reach.
• Recruited and coordinated volunteers, ensuring smooth execution of outreach activities.
• Compiled outreach reports for leadership, using data to inform strategy and measure impact.

• Led a team of 6 sales associates, overseeing hiring, training, scheduling, and performance management to consistently meet sales targets and maintain high conversion rates.
• Implemented customer-focused sales and marketing strategies, including incentive programs and promotional campaigns, resulting in increased client retention and revenue growth.
• Collaborated with service staff to manage scheduling, product inventory, and conflict resolution, ensuring smooth daily operations.

• Managed client scheduling, service coordination, and daily front-desk operations.
• Collaborated on promotional events and upselling strategies, consistently maintaining a high personal conversion rate and boosting overall revenue.
• Maintained accurate client records, processed transactions, and performed opening/closing procedures, supporting operational efficiency and sales tracking.