Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jaclyn Cummins

Anchorage,AK

Summary

Experienced professional with strong technical thought processing skills, exceptional quality assurance abilities, and effective training capabilities. Seeking a challenging role to fully utilize these skills. Committed to long-term employment in a dynamic field.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Amazon
11.2023 - Current
  • Assisted in daily operations by supporting team members and managing schedules.
  • Coordinated staff training sessions to improve service quality and operational efficiency.
  • Facilitated communication between departments to enhance workflow and collaboration.
  • Monitored compliance with company policies, ensuring adherence across all operations.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized environment to enhance the operations
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

Warranty Administrator

Continental Auto Group
05.2018 - 09.2024
  • Processed warranty claims accurately in compliance with company policies.
  • Collaborated with service departments to resolve customer issues efficiently.
  • Maintained detailed records of warranty transactions using management software.
  • Analyzed warranty data to identify trends and recommend improvements.
  • Supported continuous improvement initiatives to streamline warranty processes.
  • Assisted in training new team members on warranty procedures and systems.
  • Communicated effectively with customers regarding claim status and requirements.
  • Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.

Back of House Cook

Simon & Seafort's
03.2016 - 03.2019
  • Prepared and cooked high-quality meals in accordance with menu specifications and customer preferences.
  • Maintained cleanliness and organization of kitchen areas, adhering to food safety and sanitation standards.
  • Assisted with inventory management, ensuring timely restocking of ingredients and supplies for efficient operations.
  • Collaborated with team members to streamline food preparation processes, enhancing overall kitchen productivity.
  • Monitored cooking times and temperatures to ensure all dishes met quality standards before serving.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Willamette
Eugene, OR
06-1999

Skills

  • Experienced in high-tech manufacturing for over six years
  • Coordinated shift activities for 50 operators
  • Crisis management oversight
  • Facilitate daily production meetings
  • Guide team sessions to define daily and hourly performance targets
  • Organize operator shifts, including toolsets and lunch periods
  • Lead trainer for process areas
  • Facilitated cross-training of operators
  • Document control support for engineering teams
  • Conduct daily equipment maintenance
  • Process equipment troubleshooting
  • Implement action plans to mitigate production issues
  • Collaboration with management
  • Conduct candidate interviews
  • Proficient in inventory oversight
  • Oversee cleanliness and supply readiness
  • Adaptable in learning new workflows
  • Proficient in Microsoft Office applications
  • Encouraging team spirit
  • Efficiency improvement
  • Ensure efficiency of essential processes in a large-scale production facility

Timeline

Assistant Manager

Amazon
11.2023 - Current

Warranty Administrator

Continental Auto Group
05.2018 - 09.2024

Back of House Cook

Simon & Seafort's
03.2016 - 03.2019

High School Diploma -

Willamette
Jaclyn Cummins