Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Jaclyn Daley

Washington,DC

Summary

To seek and maintain full-time position as Security Assistant II, my exposure as Security Assistant I I have developed the skills and responsibilities in following up on terminated eQip applications, coordinating with Federal staff, managing caseloads, maintaining spreadsheets, assisting applicants, and utilizing databases such as CVS, PIPS, and Security Manager align well with the responsibilities of a Security Assistant II. In the new role, I will be responsible for reviewing, processing, and ordering investigations, providing customer service, tracking security packages, and updating security databases. The experience I have developed in determining the need for investigations, ordering investigations, monitoring email queues, providing customer service, tracking security packages, and updating databases would be extremely valuable in this new position. The skills and expertise adapted from my current role as a Security Assistant I has equipped me as a strong candidate for the role of Security Assistant II.

Overview

5
5
years of professional experience

Work History

Security Assistant I

Protection Strategies Inc.
09.2023 - Current
  • Follow up on terminated eQip applications for re-initiation
  • Coordinate with Federal staff on the status of current applications in the queue
  • Collaborate closely with Security Assistant II on managing caseload
  • Maintain an updated spreadsheet with information on active, pending suitability/fingerprints, and terminated accounts
  • Assist applicants with password resets
  • Cancel eQip applications and update systems to reflect terminated accounts
  • Utilize various databases such as CVS, PIPS, and Security Manager to carry out tasks efficiently.

Customer Service

The Basilica of the National Shrine of the Immaculate Conception
10.2021 - 01.2022
  • Screened phone calls and scheduled appointments
  • Prepared orders, donations, and prayers
  • Developed sales and marketing campaigns.

Internship

Court Appointed Special Advocate (CASA DC)
05.2021 - 01.2022
  • Represented neglected and abused children in court
  • Developed plans with social workers, educators, and judges.

Tutor and Nanny

09.2019 - 01.2022
  • Cared for children before and after school
  • Assisted with homework and online classes
  • Managed food prep and cooking
  • Facilitated games and activities.

Teacher Assistant

Washington Yu Ying Public Charter School
09.2019 - 01.2022
  • Assisted teacher with lesson plans and activities for children ages 3-8
  • Led class in activities, games, and field trips.

Education

Bachelor of Arts in Criminology with an Intelligence Studies Certificate -

The Catholic University of America
Washington D.C., DC

Masters of Science Degree in Middle East Politics and Islamic Global Conflict -

Birkbeck University of London
Bloomsbury, London

Skills

  • Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)
  • Strong writing, verbal communication, and analytical skills
  • Research project development
  • Critical thinking and problem-solving
  • Intelligence gathering
  • Technical skills in data management and analysis
  • Conflict management
  • All-source intelligence
  • Media, political, and policy analysis
  • Document management and legal research
  • Project management
  • Crime Prevention
  • Time Management
  • Interpersonal Skills
  • Multitasking Abilities
  • Task Prioritization
  • Team Collaboration
  • Analytical Thinking
  • Data Entry

Projects

Political Empirical Study on Bias on Refugees in the Media, 2022 In-Depth Political Analysis on U.S and European democracy promotion in the Middle East after 9/11, 2022 China's Global Strategy research, 2023 Political Communication Case Study: Weaponization of Artificial Intelligence, 2023

Timeline

Security Assistant I

Protection Strategies Inc.
09.2023 - Current

Customer Service

The Basilica of the National Shrine of the Immaculate Conception
10.2021 - 01.2022

Internship

Court Appointed Special Advocate (CASA DC)
05.2021 - 01.2022

Tutor and Nanny

09.2019 - 01.2022

Teacher Assistant

Washington Yu Ying Public Charter School
09.2019 - 01.2022

Bachelor of Arts in Criminology with an Intelligence Studies Certificate -

The Catholic University of America

Masters of Science Degree in Middle East Politics and Islamic Global Conflict -

Birkbeck University of London
Jaclyn Daley